[Hiring] Clinical Outreach Representative @Discovery Behavioral Health

Role Description

A Clinical Outreach Representative is responsible for marketing efforts in a specific region as assigned to them by the Regional Director of Clinical Outreach. Within this specific region, they are to increase awareness of Discovery Behavioral Health, the division they represent, and the specific brand they have been hired for. Outreach representatives are to develop referral sources, maintain relationships internally and externally, and ultimately drive admissions to the organization.

Essential Job Functions

• Creating and executing regional strategic marketing plans with the following goals:
• Increase referrals and admissions for continued company growth.
• Demonstrate measured growth and revenue annually.
• Develop and maintain referral relationships amongst various healthcare professionals, including:
• Hospitals
• Other treatment programs
• Private practice professionals
• Other professionals deemed an appropriate target for Discovery Behavioral Health clinical outreach.

Performance Expectation

• Maintain activity levels equating to:
• 85 field meetings including 5 onsite tours
• 3 in-services per month or as assigned by the Regional Director of Clinical Outreach.
• Contribute to referral and admissions prospects goals as identified by the Regional Director of Clinical Outreach.
• Maintain Sales Force database and activity record.
• Add new contacts into Sales Force, including:
• All contact information
• Regional assignment
• Categorize and update accounts when necessary.
• Keep activities and events logged appropriately in Sales Force.
• Log all Sales Force activity daily with all activity logged before the end of the work week.

Administrative Support

• Complete weekly and end of month reports in a timely manner, including:
• Mileage reports
• Credit card reports
• End of month reporting
• Other reports as identified by Regional Director.
• Assess and constructively contribute to the development of marketing collateral and other department needs.
• Assist Regional Director/Territory Manager in identifying new opportunities for marketing efforts, including:
• Direct mail
• Online
• Community based.

Communication

• Facilitate and support communication between:
• Outreach and admissions
• Outreach and clinical
• Outreach and management.
• Facilitate and support communication between referral sources and:
• Admissions
• Clinical
• Referrals throughout Discovery Behavioral Health as a whole.

Qualifications

• Bachelor’s degree (B.A.) from a four-year college or university.
• At least three years of experience working in direct outreach or clinical experience in the mental health field.

Competencies

• Professional demeanor in all interactions internally and externally.
• Self-motivated and able to work independently.
• Dedicated, prompt, organized, and efficient work ethic.
• Conduct themselves in accordance with the expectations and mission of Discovery Behavioral Health.
• Contribute meaningfully regarding competition and changes in the behavioral health field.

Employment Status

• Full-Time
• Exempt
• Remote - must be local to Seattle, WA

Compensation

• Pay Range: $100,000 - $120,000/annually