[Hiring] Client Specialist (Account Manager) @Nexthink

Role Description

The Client Specialist is responsible for supporting and growing business with a defined set of Nexthink’s existing accounts.

• Lead and co-ordinate the activities of pre-sales, professional services, service delivery managers, customer success, marketing and working with functional leaders to ensure the right skills and resources are aligned to achieve success.
• Drives renewals, expansion and upsell sales motion.
• Has responsibility for the overall account strategy and management including the creation and execution of a business-outcome based strategic account plan.
• Maintains high touch and trusted advisor status with the customer establishing trust.
• Oversees and implements business case & value selling strategies which align the customer’s needs.
• Manages tactical business while investing in larger, longer term strategic opportunities.
• Conduct negotiations with mutual best interest via contract management and pricing strategy.
• Develop and attain accurate quarterly and annual revenue forecasts for every account.
• Embodies our core values in all that you do: We are one team, We are positive, We keep growing and We get things done!

Qualifications

• 1-3 years track record in sales with quota achievement
• Previous sales experience gained within software or solution sales organisations
• Demonstrable track record of achieving sales targets
• Enjoys working in a target / reward-driven environment
• Understanding of MEDDPICC, Challenger or other SaaS aligned sales methodologies
• Bachelor's Degree or equivalent
• Fluency in English & German

Benefits

• Permanent Contract and a competitive compensation package
• Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 30 days of holidays we offer) plus 3 company-paid volunteer days.
• 100% remote work with occasional travels to meet with colleagues and customers
• Free access to professional training platforms to explore your interests and enhance your skills.
• 16 weeks of fully paid leave for primary caregivers, extendable up to 8 additional months unpaid, and 6 weeks of fully paid leave for secondary caregivers.
• Feel protected with 24/7 accident insurance coverage for any accidents at work or during free time.
• Bonuses for referring successful hires after three months of continuous employment.