[Hiring] Client Partner, Health and Life Sciences @Toptal

Role Description

As a Client Partner within our Healthcare & Life Sciences (HLS) team, you are accountable for acquiring new enterprise accounts and building, scaling, and deepening a portfolio of high-priority, high-value enterprise accounts. This role is defined by sustained portfolio expansion, increasing executive engagement, and the ability to consistently identify and convert high-value opportunities across the account lifecycle. You will be expected to grow and operate a robust portfolio of $10M+ in annual revenue, expanding accounts into long-term, multi-threaded partnerships while increasing both revenue and strategic relevance. Success in this role is measured by your ability to position Toptal as a core services provider embedded in your clients’ most critical initiatives.

This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.

Responsibilities

• Actively prospect and drive the acquisition of new, strategically aligned HLS accounts (net new logos) to grow the overall client base.
• Own and expand a portfolio of strategically important enterprise HLS accounts, with direct accountability for revenue growth, portfolio scale, and client outcomes.
• Build and sustain senior executive relationships, establishing Toptal as a trusted partner across critical business initiatives.
• Define and execute account strategy, including opportunity creation, pipeline development, and multi-year growth planning.
• Lead solution development and deal execution in partnership with Industry GMs, Practice Leaders, and Delivery teams.
• Partner with Enterprise Sales Executives to drive coordinated account expansion and maximize total account value.
• Maintain disciplined pipeline and account intelligence to support accurate forecasting and informed decision-making.
• Ensure high-quality delivery outcomes by aligning cross-functional teams to client objectives and expectations.
• Lead strategic conversations with existing clients, while exercising discretion and independent judgment.

First Week Expectations

• Onboard and integrate into Toptal.
• Learn Toptal’s model and our value proposition.

First Month Expectations

• Come up to speed on your account portfolio and get into an operating rhythm with key client stakeholders and internal account team members.
• Work with HLS Leadership to establish a portfolio strategy and build account plans.

First Three Months Expectations

• Establish credibility with client stakeholders through informed, consultative engagement tied to their priorities and current initiatives.
• Take full ownership of account progression, including pipeline development, deal execution, and revenue expansion.
• Apply sound judgment in structuring and advancing complex deals, navigating ambiguity with minimal oversight.
• Build strong partnerships with our delivery team to ensure client commitments are met and opportunities for expansion are identified.

First Six Months Expectations

• Expand your buyer network and deepen executive engagement.
• Drive net new opportunities by introducing additional capabilities and displacing competitors.
• Shape and influence client priorities, aligning Toptal’s solutions to critical business objectives.
• Execute against a defined growth plan tied to measurable outcomes.

First Year Expectations

• Deliver sustained portfolio growth with $10M+ expectations.
• Actively mentor and elevate team performance through knowledge sharing and example setting.
• Establish and expand a strong executive network across your portfolio of accounts, leveraging Toptal’s full capabilities to drive account growth and deepen client impact.

Qualifications

• Bachelor’s degree is required.
• Experience engaging and selling into medium-to-large Healthcare & Life Sciences organizations, such as a Director or Client Service Partner role with a top consulting firm.
• Must be comfortable engaging C-level executives on industry trends impacting Healthcare Life Sciences.
• Extensive experience in engaging and selling Consulting or Managed Service solutions, particularly within Healthcare Life Sciences organizations.
• Proven track record in full-cycle sales of large, complex, multi-phase, managed technology projects to enterprise clients with $2B+ in annual revenue.
• A well-rounded understanding of emerging technologies and ability to have informed discussions about software delivery and development concepts with prospective clients.
• Ability to build and execute account plans that lead to consistent portfolio growth and a healthy pipeline.
• Proven success in prospecting, running virtual sales calls, and leading sales pursuits backed by a multidisciplinary team.
• Experience negotiating complex service agreements with procurement and legal departments within enterprise accounts.
• Regular or periodic travel to meet and engage with Toptal clients and customers both inside and outside of your geographic location.
• Outstanding written and verbal communication skills.
• Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
• You must be a world-class individual contributor to thrive at Toptal.