[Hiring] Client Engagement Specialist @DivaDance

Role Description

Are you the friend who always makes the plans, convinces everyone to say “yes,” and somehow turns strangers into besties in 5 minutes? Then keep reading…

We’re looking for a Lead Booker who can bring the energy, build real connections, and help new clients take that exciting (and sometimes nerve-wracking) first step into class. This role is all about being the first impression of our brand; warm, welcoming, and just the right amount of persuasive.

What You’ll Do:

• Reach out to every new lead within 1 business day (because excitement shouldn’t have to wait)
• Chat with potential clients about our current promos (hello, Two Week Trial)
• Turn “I’m thinking about it…” into “I’m booked!”
• Answer questions, calm nerves, and make people feel so comfortable saying yes
• Build genuine rapport. This is not a script, it’s a conversation
• Keep things organized by logging detailed notes in:
  • Lead Management contact cards (for leadership visibility)
  • Mindbody profiles (so the team can continue the magic)

Qualifications

• Love talking to people and making connections instantly
• Have a natural sales instinct (but in a fun, not pushy way)
• Are organized and detail-oriented (you don’t forget the little things)
• Can match energy and read people quickly
• Thrive on helping others feel confident and excited
• Are motivated by turning opportunities into wins

Benefits

• DivaDance Membership Discount — Keep dancing without breaking the bank
• Commission on Sales — Get rewarded for turning leads into new dancers
• Discounts on Workshops & Performance Programs — More ways to dance, perform, and get involved
• Fun, High-Energy Work Environment — Work with a team that genuinely loves what we do
• Growth Opportunities — Opportunity to take on more responsibility as you grow with the studio
• Flexible Part-Time Schedule — Great for someone looking for a fun side gig with flexibility