Role Description
We are seeking an experienced, results-driven Client Engagement Director to drive strategic growth, client satisfaction, and long-term partnerships within an assigned portfolio of enterprise clients. In this role, you will manage senior-level client relationships, leverage cross-functional resources to address client needs, and ensure strong execution throughout the sales and delivery lifecycle.
You will take a consultative, solution-oriented approach to identifying client challenges and aligning Ensono's capabilities to deliver measurable business value. You must operate with agility, balancing proven sales execution with innovative approaches in a dynamic market.
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Promote and drive strong client relationships by providing thought leadership and consultation on the alignment of client business needs to Ensono and partner products and services
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Develop and strengthen relationships with decision makers and influencers in client organizations; grow revenue and drive new opportunities across Ensono's end-to-end portfolio
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Lead proposal development, negotiation, and commercial terms for assigned deals. Monitor sales trends and market dynamics, incorporating insights into account planning and execution
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Partner in a cross-functional model with Enterprise Architecture Teams, Client Success Managers, and Operational & Delivery teams to represent Ensono and ensure successful outcomes
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Communicate information effectively to diverse internal and external audiences, translating business and technology value clearly
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Serve as a trusted IT advisor to clients and contribute to their tactical and strategic planning efforts
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Challenge assumptions and existing approaches to drive improved results and innovative solutions
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Support the development and mentorship of sales talent through collaboration and knowledge sharing
Qualifications
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Mid-to-senior level sales leadership experience, including accountability for enterprise client relationships
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Demonstrable experience in consultative sales, preferably in technology or managed service solutions
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Proven track record of achieving and exceeding sales goals
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Experience managing, reporting, and forecasting sales pipelines with accuracy
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Experience managing and closing complex sales opportunities
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Experience supporting clients with multiple lines of business
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Ability to influence cross-functional teams without direct line authority
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Experience with managed services, hosting, mainframe, security, and outsourcing
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Strong relationship development and networking skills
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Ability to cultivate and maintain strong client relationships with senior business and IT stakeholders
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Ability to consult with client executives on technology solutions from a business perspective
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Ability to articulate technology and product positioning clearly and effectively
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Organized, analytical, creative, and adaptive
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Excellent written and verbal communication skills
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Excellent teamwork capabilities
Requirements
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Master's Degree is a plus
Benefits
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Unlimited Paid Days Off
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Three health plan options
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401k with company match
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Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
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Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
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Paid childbearing and paternal leave
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Education Reimbursement, Student Loan Assistance or 529 College Funding
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Sabbatical leave
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Wellness program
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Flexible work schedule