[Hiring] Chief Revenue Officer @Digital Onboarding, Inc.

Role Description

The Chief Revenue Officer owns all growth at Digital Onboarding. You'll be accountable for every dollar of new and expanded revenue across three motions: indirect partner channel sales, direct new logo sales, and existing customer expansion.

You'll report directly to the CEO and sit on the executive leadership team. This isn't a role where sales operates in a silo — you'll partner closely with leaders in Customer Success, Product Marketing, Product Engineering, and Finance to build one cohesive go-to-market engine that hits the plan, quarter after quarter.

What you'll own

• Growth strategy and the number:
  • Own the company's bookings and revenue targets end to end, including new ARR and expansion ARR (gross retention is owned by the head of Customer Success).
  • Build and run the annual growth plan with the CEO and Finance: targets by motion, capacity models, quotas, territories, and compensation plans.
  • Deliver accurate, disciplined forecasting to the CEO and board.
• Indirect partner channel:
  • Build and scale partnerships with digital banking providers, core processors, fintechs, and other platforms that reach community banks and credit unions.
  • Define partner programs, economics, enablement, and joint go-to-market plans.
  • Turn partner relationships into a predictable, measurable source of pipeline and bookings.
• Direct new logo sales:
  • Lead and grow the direct sales team selling to banks and credit unions.
  • Own the full funnel from pipeline generation through close, in partnership with Marketing.
  • Sharpen our sales process, qualification, deal strategy, and pricing discipline.
• Existing customer expansion:
  • Build a repeatable motion for upsell and cross-sell across our customer base.
  • Partner with Customer Success so expansion grows out of the value customers are already getting.
  • Bring new products, including our AI Agent DOBI, into the base with clear plays and targets.
• Team, process, and systems:
  • Recruit, develop, and retain a high-performing revenue team.
  • Own revenue operations: CRM hygiene, pipeline reporting, deal inspection, and the metrics that run the business.
  • Set an operating cadence that keeps the whole company honest on pipeline and performance.

How you'll work

Growth at DO is a team sport. You'll be the leader who ties the go-to-market functions into one plan, one set of numbers, and one customer story.

How you'll work together

• CEO:
  • Set growth strategy, targets, and priorities; report on performance to the leadership team and board.
• Customer Success:
  • CS owns retention and renewals; the CRO owns expansion sales. Partner closely so expansion follows customer value; hand off cleanly from sale to onboarding; turn customer outcomes into references and upsell.
• Product Marketing & Marketing:
  • Align on ICP, messaging, pricing and packaging, launches, and pipeline generation targets.
• Product Engineering:
  • Bring the voice of the market into the roadmap; scope deals and partner integrations realistically; prepare the field for new releases.
• Finance:
  • Build the revenue plan, capacity model, and comp plans; forecast with discipline; keep deals profitable.

What success looks like

• First 90 days:
  • Know the business cold: customers, pipeline, partners, team, and why we win and lose.
  • Deliver a growth plan for all three motions, with clear targets and the resources each needs.
  • Build trust with peers in CS, Marketing, Product & Engineering, and Finance, and set a shared GTM operating cadence.
  • Make the first moves on team, process, and systems.
• First year:
  • Hit the annual bookings and revenue plan.
  • Partner channel produces a meaningful, forecastable share of new pipeline.
  • Expansion is a repeatable motion that hits its bookings target.
  • Forecasts are accurate and the board trusts the number.
  • A revenue team that top sellers want to join.

What you bring

• Must have:
  • 12+ years in B2B SaaS revenue roles, including 5+ years leading sales teams at the VP level or above.
  • A track record of owning a growth number and hitting it at a company at a similar stage and scale.
  • Direct experience selling to financial institutions, ideally community banks and credit unions, and a network in that market.
  • Experience building or scaling an indirect partner or channel program that produced real bookings.
  • Experience running new logo and expansion motions at the same time.
  • Strong command of forecasting, pipeline management, comp design, and revenue operations.
  • A collaborative leader who earns trust across functions and holds a high bar for their team.
• Nice to have:
  • Experience with digital banking platforms, core processors, or banking fintech partnerships.
  • Experience bringing AI-powered products to market.
  • Experience scaling a revenue org through a growth stage at a startup or growth-stage company.

Position Logistics

• Reports to: CEO
• Team: Partner/Channel Sales, Direct Sales, and Expansion
• Location: Remote from anywhere in the US
• Compensation: $180K–$250K base salary + $140K–$200K variable compensation ($320K–$450K OTE) + equity
• Travel: Approximately 50%, including customer meetings, partner engagements, and industry events