[Hiring] Chief Revenue Officer @SmartSuite

Role Description

You own SmartSuite's revenue growth strategy and the sales organization responsible for delivering it. You lead enterprise sales, business development, sales engineering, partner programs, and revenue operations, building the team, processes, and infrastructure needed for predictable, sustainable growth. You develop the revenue plan with the CEO, establish reliable forecasting and accountability, and scale both direct enterprise sales and partner-led revenue. You work closely with Marketing, Customer Success, and Product to align go-to-market execution, strengthen customer relationships, and identify opportunities for expansion. You are a hands-on executive who can build the long-term strategy while personally engaging in complex enterprise opportunities. You serve on the executive leadership team and report revenue performance to the CEO and board.

What you will do

• Own and execute the revenue growth strategy, including annual planning, revenue targets, forecasting, market expansion, and go-to-market priorities.
• Build, lead, and scale the sales organization, including enterprise account executives, business development, sales engineering, partner programs, and revenue operations.
• Establish repeatable sales processes, including pipeline management, qualification, territory planning, quota setting, deal reviews, and CRM-driven forecasting.
• Lead complex enterprise sales opportunities, building executive relationships with CISOs, Chief Risk Officers, compliance, and internal audit leaders across financial services and other regulated industries.
• Scale the partner-led revenue motion with advisory firms, resellers, and implementation partners, working closely with the Head of Partner Programs on referrals, co-selling, and resale.
• Recruit, develop, and retain high-performing sales professionals and leaders, establishing a culture of accountability, collaboration, and consistent execution.
• Partner with Marketing, Customer Success, and Product to align revenue initiatives, improve the customer journey, and identify retention and expansion opportunities.
• Report pipeline, bookings, revenue performance, and strategic growth initiatives to the CEO, executive leadership team, and board.

Qualifications

• 10 or more years of experience in B2B SaaS sales and revenue leadership, including at least five years leading and scaling sales organizations.
• Demonstrated success building and scaling enterprise SaaS revenue organizations through periods of significant growth.
• Experience selling GRC, risk management, cybersecurity, compliance, or closely related enterprise software.
• Enterprise selling experience involving senior executives, complex buying committees, security reviews, procurement, and multi-month sales cycles.
• A proven record of hiring, developing, and retaining high-performing sales teams and first-line sales leaders.
• Experience developing revenue strategies, implementing scalable sales processes, and consistently delivering against revenue targets.
• Strong expertise in pipeline management, forecasting, territory planning, sales methodology, and revenue operations.
• Ability to operate strategically and hands-on, including personally supporting complex enterprise deals.
• Based in the United States and able to travel as needed.

Preferred

• Previous experience as a CRO, SVP of Sales, VP of Sales, or equivalent senior revenue executive at a high-growth B2B SaaS company.
• Experience scaling a SaaS revenue organization to or beyond $50 million in ARR.
• Deep GRC industry knowledge and established relationships within financial services, insurance, or other highly regulated industries.
• Experience developing and scaling partner-led or channel sales programs.
• Experience leading broader revenue functions or partnering closely with Marketing, Customer Success, and Revenue Operations.
• Experience working directly with founder-led executive teams, investors, and boards.

What success looks like

• At 90 days: the existing revenue organization, pipeline, and sales processes have been assessed, with a clear growth strategy, organizational plan, and execution priorities established with the CEO.
• At one year: revenue goals are met, supported by a repeatable enterprise sales process, disciplined pipeline management, and reliable forecasting.
• The sales organization is staffed, developed, and positioned to support continued growth, with clear accountability and performance expectations.
• Partner-led sales generate a consistent, measurable source of qualified pipeline and revenue.
• Sales, Marketing, Customer Success, and Product are aligned around go-to-market priorities, with revenue performance and forecasts the CEO and board can confidently plan around.

Practical details

• Base Salary: $150,000-250,000
• On-Target Earnings (OTE): $300,000 - $450,000 annually
• Equity: 1–2% equity ownership opportunity, subject to grant terms and vesting.
• Benefits: Medical, dental, and vision coverage, with up to 100% of premiums covered.
• Flexible PTO & 12 paid holidays
• Paid parental leave
• Fully remote work