[Hiring] Channel Account Sales Manager @Avaya

Role Description

AVAYA is seeking a dynamic and results-driven Channel Account Sales Manager to manage and grow relationships with existing FED & SLED channel partners across the Northeast. This role is ideal for a mid-senior career professional with a background in Telecommunications, IT, or Contact Center/Unified Communications, who is looking to expand their skill set by working with mature, established partner accounts and building C-level relationship expertise.

• Manage all aspects of partner engagement for assigned existing partners.
• Drive the adoption of Avaya’s solutions through the partner ecosystem, creating demand via indirect sales channels.
• Advocate for and implement Avaya’s partner financial incentive programs.
• Tailor partner offerings based on market segmentation, partner viability, and business models.
• Collaborate with internal stakeholders and partner teams to foster strong relationships, enhance demand, and increase certifications.
• Promote Avaya’s portfolio expansion and drive revenue growth through strategic partner enablement.
• Educate partners on available programs, offers, and tools to support business growth and incremental sales funnel development.
• Execute marketing and demand generation activities to boost partner margin growth.
• Ensure partners meet eligibility criteria, maintain certifications, and are competitively positioned in the market.
• Facilitate partner training and mentoring to encourage long-term success and alignment with Avaya strategies.

Qualifications

• Previous experience as a Channel Account Manager is required.
• Strong background in Customer/Unified Communications (CCaaS/UCaaS) is required.
• Demonstrated ability to build and maintain trusted business relationships.
• Proven track record in managing channel partners and driving indirect sales growth.
• Excellent communication and negotiation skills, with the ability to influence and engage at all organizational levels, including C-suite.
• Self-motivated, collaborative, and able to work independently while benefiting from a structured support and mentoring environment.

Requirements

• 8 - 12 Years of Experience.
• Bachelor degree or equivalent experience.
• Master Degree is preferred.

Benefits

• This is an exciting opportunity for someone looking to:
• Take ownership of high-value, mature partner relationships.
• Develop executive-level stakeholder management skills.
• Be part of a supportive team environment with mentoring and career development opportunities.
• Play a key role in shaping partner strategies in a well-established market.
• The position requires regular travel and can be worked from any major city in the Northeast.
• The expected base plus commission position range is $250-275K based on experience.