[Hiring] Cell Therapy Experience Lead @Johnson & Johnson Innovative Medicine

Role Description

We are searching for the best talent for a CAR-T Cell Therapy Experience Lead (CTEL) based in the Pacific Northwest portion of the United States covering Washington, Oregon, Northern California, Utah, Idaho, Nevada, and Hawaii. This is a field-based role available in all states within the Pacific Northwest area.

The CAR-T Cell Therapy Experience Lead is a member of the account management team, reporting to the Senior Manager, CAR-T Cell Therapy Experience Lead. The role will serve as the primary field-based point of contact for a portfolio of certified CARVYKTI® Treatment Centers.

• Work closely with treatment center stakeholders to improve operational efficiencies.
• Facilitate successful CARVYKTI® product utilization by advising on order management, operations, and logistics.
• Drive growth at the site through promotional message delivery and coordination of activities related to site capacity expansion.
• Be the face of Johnson & Johnson Oncology CAR-T utilization to these sites.

A Day in the Life:

• Single point of contact for all items related to operations for CARVYKTI® programs.
• Advance success with CARVYKTI® therapy by triaging logistics and issue resolution.
• Advise on opportunities to enhance operational effectiveness and efficiency.
• Work closely with a matrix team consisting of sales, order specialists, medical, field reimbursement, supply chain, and manufacturing.

Detailed responsibilities include (but are not limited to):

• Successful site management.
• Serve as a lateral leader for operational account management.
• Drive CARVYKTI growth by conveying clinical efficacy and safety information.
• Provide expert guidance on CAR-T operations and logistics.
• Align cross-functional partners for the best outcomes for patients and customers.
• Facilitate education engagements to improve CAR-T operations and logistics.
• Proactively advise treatment facilities on opportunities to improve utilization and efficiency.

Qualifications

• Bachelor’s degree required; advanced degree preferred.
• A minimum of 5 years of work experience in the healthcare industry is required.
• Experience in at least one of the following areas is required:
• 5 years + demonstrated success in Field Sales/Sales Leadership experience.
• Field-based Large Account Management (KAM/KAS experience).
• Program administration including Oncology, Bone Marrow Transplant, CAR-T, Infusion Site, or Cell & Gene therapy Treatment Center/Site of Care Certification and Activation.
• RN license or Advanced Practice degree (Nurse Practitioner/PA/PharmD/MSN).
• Excellent oral and written communication skills.
• Excellent relationship-building skills.
• Skilled in overseeing, monitoring, and managing complex projects.
• Ability to effectively work in a team environment.
• Resourceful in resolving problems for customers.
• Demonstrates excellent case management skills.
• Flexible in adjusting priorities due to changing circumstances.
• Candidate should live within 1.5 hours of a major metro airport within the stated geography.

Requirements

• Travel may be required.

Benefits

• Medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• Consolidated retirement plan (pension) and savings plan (401(k)).
• Long-term incentive program eligibility.
• Vacation – up to 120 hours per calendar year.
• Sick time - up to 40 hours per calendar year; for employees in Washington – up to 56 hours per calendar year.
• Holiday pay, including Floating Holidays – up to 13 days per calendar year.
• Work, Personal and Family Time - up to 40 hours per calendar year.