Role Description
The Cell Therapy Account Manager has primary responsibility for developing the relationship with Autolus’ Advanced Therapy Treatment Center’s (ATTCs) in their respective region and serves as the ATTC’s primary point of contact with Autolus. In this role, the CTAM is responsible for driving appropriate utilization of Autolus’ CAR T therapies within the account and ensuring the delivery of a seamless customer experience. To accomplish these goals, the CTAE will cultivate strong relationships with account stakeholders, coordinate all of Autolus’ activities within the ATTC, develop cross-functional strategic account plans, and communicate the value of CAR T therapy to key account stakeholders.
Key Responsibilities
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Develop Autolus’ relationship within account including executive administration.
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Build and maintain account profile for each aligned ATTC.
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Develop significant business relationships with senior account level leadership, Thought Leaders (TLs), and other decision makers/key stakeholders.
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Serve as primary point of contact for the ATTC and collaborate with Autolus colleagues to create a streamlined, organized interface.
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Identify and understand the needs of account stakeholders and collaborate with Autolus cross-functional colleagues (e.g., Marketing, Medical Affairs, Market Access, Quality) to find or develop solutions.
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Manage day-to-day operations within account, including:
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Define the on-boarding strategy and lead the coordination activation process for all ATTCs in territory.
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Coordinate all Autolus operational activities (e.g., site qualification, site setup, patient treatment).
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Manage compliance-related activities (e.g., periodic audits).
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Provide clinical instruction to clinical staff (e.g., AE Management Guide, Package Insert [PI]).
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Oversee activities in patient treatment areas to ensure Chain of Identify (COI) per SOP protocols.
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Identify and onboard additional sites to expand the number of ATTCs in the UK.
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Drive appropriate utilization within account(s).
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Assess performance of Autolus’ therapies within account and develop and execute strategic account plans to drive appropriate utilization.
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Working in close collaboration with Marketing and Medical Affairs, routinely meet with key ATTC stakeholders to educate on the use of Autolus’ therapies and communicate the latest approved messaging and clinical data.
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Maintain clinical expertise in basic principles of Haematology, Immunology, ALL disease and treatment, and Hematopoietic Stem Cell Transplantation.
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Support key Autolus strategic activities.
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Provide Medical Affairs colleagues with appropriate feedback and insights from interactions with healthcare professionals (HCPs).
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Provide support at professional meetings, including staffing exhibits, reporting on scientific sessions, and facilitating meetings with TLs.
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Facilitate and provide timely feedback to appropriate Autolus management regarding account business trends, changes in the therapeutic landscape, industry issues, and business opportunities.
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Cultivate relationships and actively participate in grassroots advocacy/engagement activities within territory to align with regional and national initiatives.
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Operate in compliance with all laws, regulations, and policies that govern the conduct of Autolus activities.
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Identify, communicate, and manage site-specific symposiums and clinical opportunities dealing with ALL and CAR-T.
Qualifications
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Master’s or Bachelor’s degree + significant industry experience.
Requirements
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Demonstrated record of successful CAR-T Oncology Account Management (P).
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Experienced leader with CAR T launch experience with 1 or more CAR T Products in the UK (P).
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Proven history of leading cross-functional teams and cultivating B2B opportunities (P).
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Experienced in attaining customer insights and driving change in day-to-day operations (P).
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Ability to operate in an environment with little direction and produce exceptional results (P).
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80% field-based with ability to travel in the UK (E).
Benefits
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Competitive salary.
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Performance-related bonus.
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Comprehensive benefits package.