[Hiring] Business Solutions Specialist @RELX

Role Description

As a Solution Consultant, you will work at the intersection of sales opportunities, product capabilities, and customer needs. You will serve as a trusted advisor to customers and prospects, support sales teams with solution positioning, and demonstrate how our products can address specific business-risk challenges.

• Lead discovery conversations with customers and prospects to understand their business-risk challenges, regulatory considerations, economic pressures, desired outcomes, and solution requirements.
• Provide product and subject-matter expertise throughout the sales process, answering questions and demonstrating product functionality and capabilities.
• Deliver customer-facing presentations and product demonstrations that connect LexisNexis Risk Solutions capabilities to customer pain points and desired outcomes.
• Partner with sales representatives and sales leadership to shape deal strategies and identify competitive, expansion, and whitespace opportunities.
• Participate in territory and account-planning sessions and help guide opportunities toward successful outcomes.
• Collaborate with sales teams to develop and recommend products, platforms, services, workflows, and process flows that meet customer requirements.
• Contribute product and solution-design information to proposals, RFP responses, projects, scoping documents, and high-level technical documentation.
• Build and maintain productive relationships with customer stakeholders and decision-makers, influencing through credibility, business insight, and product expertise.
• Develop and maintain an in-depth understanding of customer objectives, operational needs, and business-risk evaluation processes.
• Translate technical functionality into business-risk narratives that resonate with both technical and non-technical audiences.
• Maintain awareness of market conditions, relevant regulations, competitive activity, industry trends, product updates, and emerging customer needs.
• Identify and communicate best practices to Sales, Product Management, Market Planning, Professional Services, and other internal stakeholders.
• Provide customer and market feedback to Product and Market Planning teams, including new solution opportunities identified through customer and industry engagement.
• Support customer rollout and integration activities for applicable delivery channels.
• Identify additional opportunities to position and expand LexisNexis Risk Solutions products and platforms with new and existing customers.
• Support effective working relationships among Sales, Professional Services, Product, Market Planning, and senior management.
• Perform other related duties as assigned.

Qualifications

• Bachelor’s degree in a business-related discipline or equivalent related experience.
• Three or more years of technical sales, project management, implementation, or related customer-facing experience preferred.
• Three or more years of business risk management or closely related experience preferred.
• Consultative communication skills, including the ability to listen actively, explore options, understand customer needs, and influence solution decisions.
• Strong presentation skills and the ability to communicate technical concepts clearly to technical and non-technical audiences.
• Critical-thinking, analytical, and problem-solving skills, with the ability to address complex business challenges.
• Relationship-building skills and the ability to collaborate effectively with customers and internal stakeholders.
• Ability to work independently while contributing effectively in a fast-paced, cross-functional team environment.
• Strong time-management and organizational skills, including the ability to prioritize and manage multiple requests concurrently.
• Ability to quickly understand and clearly articulate LexisNexis Risk Solutions products and capabilities.
• Proficiency with Microsoft Office applications, particularly Excel and PowerPoint, and Microsoft Teams.
• Experience with Visio, SmartDraw, Lucidchart, or similar workflow-diagramming software preferred.
• CRM technology experience preferred.
• Familiarity with APIs, server technologies, or structured data formats such as XML, JSON, and CSV may be needed for certain products.
• Ability to travel as required.

Benefits

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits.
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan.
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs.
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity.
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits.
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts.
• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice.