Role Description
We are looking for a Business Operations Sales Analyst to support our Enterprise EMEA Sales team by ensuring smooth sales operations, accurate order execution, and high-quality customer support. You will act as a key link between Sales, Operations, and other internal teams to enable efficient processes and a phenomenal customer experience.
What You’ll Be Doing:
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Sales Operations and Customer Support:
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Manage and resolve queries and issues for Enterprise customers across EMEA.
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Assist the Sales team with internal sales processes and systems, including:
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Account setup and follow-up
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Order processing and fulfilment
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Pricing, quotes, backend rebates and claims
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Revenue management, ensuring accurate and timely execution
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Demand Planning and Order Fulfilment:
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Collect, review, and submit forecast.
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Review backlog and allocation in close partnership with the planning team.
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Work closely with operations, production, and warehouse teams to ensure customer orders are delivered in a timely manner.
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Reporting:
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Create and maintain key operational reports, including shipping, backlog, and forecast reports, to provide clear visibility on performance, pipeline, and order status.
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Data Tools and Automation:
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Use SAP, Vistex, Salesforce, Excel, and Agentic tools to manage data integrity, support analyses, and streamline analytical workflows and reporting.
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Cross-Functional Collaboration and Process Improvement:
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Engage regularly with internal teams, including Sales, Account Management, Finance, Operations, Planning, and Warehouse, as well as external customers, to resolve issues and improve processes.
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Process Improvement:
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Contribute to the ongoing development and continuous improvement of regional Sales Operations processes, helping to streamline workflows and enhance overall efficiency.
Qualifications
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3+ years’ experience in business operations, sales support, or customer service, ideally in the Enterprise sector and preferably within a leading high-tech company.
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Bachelor’s degree or equivalent professional experience.
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Excellent problem-solving abilities, strong attention to detail, and a customer-focused approach.
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A passionate great teammate with outstanding communication skills and a collaborative outlook.
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Strong organisational skills, effective time management, and the ability to prioritise tasks.
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Proficiency in Microsoft Office Suite, SAP, Vistex, Salesforce, Excel, and a willingness and curiosity to learn new tools.
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Willingness to travel occasionally for events and trainings (around 3% of the work year).
Benefits
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Widely considered to be one of the technology world’s most desirable employers.
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Highly competitive salaries.
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Comprehensive benefits package.
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See what we can offer to you and your family at
www.nvidiabenefits.com
.