[Hiring] Business Advisor - Inside Sales @Thryv Australia & New Zealand

Role Description

Thryv is looking for a driven, results-focused Business Advisor (Inside Sales) to join our high-performing inside sales team. This is a permanent, full-time work-from-home role based in Australia — no commute, no compromise.

• Conducting outbound and inbound calls to existing and prospective Thryv customers
• Managing the full sales cycle — from prospecting and qualifying through to close and onboarding handover
• Nurturing and growing an existing customer portfolio through upselling and cross-selling relevant products
• Acquiring and developing new business opportunities via both inbound and outbound activity
• Achieving monthly sales targets and contact centre KPIs set out by the business
• Maintaining accurate pipeline records and forecasting expected sales returns to your manager
• Ensuring all sales campaigns, workflow and close rates are completed on time and to standard
• Complying with all Thryv policies, legislation and required compliance training

Qualifications

• Proven full sales cycle experience — you've opened, progressed and closed deals independently
• A strong contact centre or Telesales background with a track record of hitting and exceeding targets
• Sales account management experience — growing and retaining an existing customer base
• Exceptional communication and negotiation skills — you build trust quickly over the phone
• Knowledge of SaaS or the digital media landscape — experience with Thryv or similar platforms is a bonus
• Deep understanding of the SME marketplace and what makes local business owners tick
• Highly self-motivated and disciplined — you thrive working autonomously from home
• Resilient, energetic and solutions-focused, no matter what the day throws at you

Requirements

• Full sales cycle experience - From first contact and qualification through to close and handover
• Contact centre / Telesales background - Comfortable in a structured call environment and know how to perform against KPIs
• Sales account management - Experience nurturing, upselling and growing an existing customer portfolio
• SaaS or digital media knowledge - Familiarity with SaaS platforms or the digital media landscape is a strong advantage

Benefits

• Work from home — permanently - No commute, no compromise. A full-time WFH role with real structure and support.
• Purpose with every call - Help real businesses solve real problems with tools that genuinely work.
• Performance rewards - Bring your drive — we'll match it with meaningful earning opportunity.
• Career pathways - Progress as fast as your ambition and results take you.
• A culture that backs you - Celebrate wins, share the journey, grow together as a team.
• Hands-on coaching - Ongoing training and mentoring from day one.

Recruitment Timeline

• Role published: 1 May 2026
• Applications close: 19 June 2026
• Shortlisting: Commencing from the date of advertising and continuing on a rolling basis
• Assessment and interviews (face‑to‑face): Conducted on a rolling basis throughout the advertising period
• Final decisions: Made progressively as suitable candidates are identified
• Fixed commencement date: 29 June 2026