[Hiring] Bilingual Inside Sales Associate @First Help Financial

Role Description

As an Inside Sales Associate at First Help Financial, you will manage the follow-up process, helping Underwriting and the Inside Sales team with originations and relationships between FHF employees and dealers. Your responsibilities include but are not limited to:

• Follow-up with dealers on all eligible applications after approval.
• Negotiate with dealerships to win as many deals as possible with the best possible terms for FHF (maximize FHF’s “win-rate” for approved applications).
• Assist the dealer as a single point of contact for all communication with internal FHF teams.
• Monitor dealer behavior to pick up red flags for dealer risk.
• Travel required to dealerships based on assigned market needs.
• Support Outside Sales team with specific dealer-related initiatives to increase volume.
• Support Servicing and Collections team to handle dealer complaints or other conflicts.
• Manage the list of open applications to ensure timely follow-ups with dealers.
• Overall, manage all aspects of dealer communication across various internal FHF stakeholders to ensure a seamless experience for dealers.

Qualifications

• Demonstrated historical career stability.
• BA/BS degree required and/or equivalent work experience.
• 1 year of previous sales or banking experience.
• Bilingual (English/Spanish or English/Portuguese).
• Excellent communication skills.
• Ability to multitask, self-reliant.
• Proficient knowledge of Excel and Outlook.

Benefits

• Great Perks – Generous salaries, competitive health and welfare benefits, paid vacation, 401(k) match, tuition reimbursement, quarterly social outings, monthly lunches, a robust employee recognition, and training development program.
• Culture - Believers in maintaining a healthy work-life balance.
• Growth - Unprecedented career growth opportunities due to company growth.
• Diversity and Inclusion - Commitment to building a culture that respects and embraces all walks of life.

Company Description

First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years.