[Hiring] B2B Sales Manager @McGraw Hill LLC.

Role Description

McGraw Hill is hiring a Sales Manager (Medical/Pharma) who will play a key role in managing and growing relationships with pharmaceutical organizations across India and will operate remotely.

You will be responsible for:

• Building strong relationships with pharmaceutical customers.
• Driving account growth and supporting renewals.
• Ensuring clients derive maximum value from McGraw Hill’s digital learning solutions.
• Working closely with Customer Success, Implementation, Product, and Marketing teams.
• Positioning McGraw Hill as a trusted learning and development partner within the pharmaceutical industry.

Key responsibilities include:

• Managing and growing relationships with pharmaceutical organizations across India.
• Acting as the primary point of contact for customer engagement and account management activities.
• Building relationships with Learning & Development teams, Medical Affairs, Training Managers, and Procurement stakeholders.
• Conducting regular business reviews and strategic account discussions with customers.
• Identifying opportunities to expand product adoption and increase user engagement within existing accounts.
• Supporting contract renewals, commercial discussions, and account retention initiatives.
• Monitoring customer usage and engagement trends to identify growth opportunities.
• Partnering with Customer Success and Implementation teams to ensure successful onboarding and adoption of solutions.
• Collaborating with Sales, Marketing, Product, and Customer Success teams to develop account growth strategies.
• Gathering customer feedback and market insights to support business and product development initiatives.
• Maintaining account plans, customer updates, and business performance reports.

Qualifications

• 3–5 years of experience in Account Management, Customer Success, Enterprise Sales, or Relationship Management.
• Comfortable traveling across India.
• Experience managing enterprise or institutional accounts.
• Exposure to the pharmaceutical, healthcare, life sciences, or learning solutions industry preferred.
• Strong stakeholder management and customer relationship-building skills.
• Experience supporting renewals, account growth, and customer retention initiatives.
• Good analytical skills with the ability to translate customer data into actionable insights.
• Strong communication, presentation, and negotiation skills.
• Proficiency in MS Office and business reporting tools.

Benefits

• Opportunity to own your growth and develop within a culture of curiosity and innovation.