[Hiring] Associate Director of Partnerships @Grok Global

About Grok

Founded in 2005, Grok Global Services is a rapidly expanding, privately owned, best-in-class provider of international engagement services for higher education institutions. Having served over 150 global institutions, the firm is ambitiously pursuing its goal of being the leading professional services company in the international education sector.

A pioneer of in-country staffing in the industry, Grok remains at the forefront of this model while it has simultaneously expanded its service range and geographic coverage over the years. In addition to in-country staffing, it currently boasts industry-leading practices in digital marketing and is actively delivering services across five continents.

About the Role

The Associate Director of Partnerships, ANZ will be responsible for supporting Grok’s global growth, including within the Australia and New Zealand higher education sector. Reporting to the Director of Partnerships, UK, Europe and ANZ, the role will focus on helping Grok’s global Business Development team achieve ambitious sales targets, providing leadership on sales operations, event management, and tender writing and management. The position will also work closely with the Director of Client Success, ANZ to advance Grok’s growth in Australia and New Zealand.

The successful candidate will be a highly motivated individual with significant experience in international student recruitment and a deep understanding of the ANZ higher education landscape. You will also be a skilled communicator, both verbal and written, and possess a strong self-discipline and high attention to detail. A spirit of collaboration is essential, as the role requires regular collaboration and interaction with colleagues across the Business Development team and the wider organization.

As a growing company, we encourage all members of the management team to take initiative and be involved in broader initiatives. As such, the Associate Director will also be expected to serve as the Relationship Coordinator (Grok’s version of account management) for 2-3 Grok client institutions in ANZ.

Key Responsibilities:

• Sales Operations: Manage aspects of the global sales operation, including tracking key metrics, maintaining CRM systems, and using data to analyse the sales pipeline.
• Tender Writing and Management: Manage tender processes for new business in ANZ, lead internal coordination across the organisation to collect data and information, and craft compelling and persuasive content.
• Networking and Events Management: Represent Grok at industry conferences and events relevant to the ANZ higher education sector to expand our network, identify leads, and build relationships with potential clients.
• Lead Generation: Proactively identify and qualify potential leads through various channels, including events, conferences, research, and targeted outreach.
• Consultative Selling: Develop strong relationships with prospective clients in ANZ, gain a deep understanding of their needs, and strategically present Grok’s solutions to achieve positive outcomes for both Grok and the client.
• Strategic Planning: Contribute to the development and execution of strategic plans to drive business growth within the ANZ market and achieve sales targets.

What Type of Candidate Are We Looking For?

We understand that everyone brings their own unique background of experiences and skills. If you don't tick all the boxes, we'll help you learn what you need to know, but the essence of a Grokker is someone who is humble, confident, culturally aware, curious about others, comfortable with uncertainty, eager to try new things, and collaborative.

Essential Background:

• Minimum of 4-5 years of work experience in international student recruitment and/or a sales or business development role focused on the Australian or New Zealand higher education sector.
• Industry Knowledge: Deep understanding of the ANZ higher education landscape, including a solid grounding in international student recruitment practices.
• Industry Networking Expertise: A talent for fostering strong relationships with key decision-makers within the higher education sector.
• Persuasive Writing Skills: Demonstrated aptitude in synthesizing information and communicating a well-reasoned and thoughtful position in writing. Ability to balance succinctness with the depth of detail to support your position.
• Consultative Selling Skills: Demonstrated aptitude in consultative selling, with a focus on listening to prospects, understanding their needs, and crafting tailored strategies that align with their goals.
• Relationship Management Skills: Excellent communication and relationship management skills to effectively interact with clients, executive management, and other team members at Grok.
• Highly Collaborative and Adaptable: Desire and willingness to be an integral part of a diverse, growing, and busy management team, contributing actively to the organization's success.
• Must have the legal right to work in Australia.

Compensation and Benefits

• Salary Range: Competitive

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Grok Global is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For more information about Grok, please visit our website: grokglobal.com.