[Hiring] Area Practice Development Manager @Synchrony

Role Description

The Area Practice Development Manager is responsible for building strong relationships with healthcare providers through virtual outreach (with the occasional in-person visit) across the Dental industry. The goal is to drive product adoption and engagement, ultimately supporting healthcare providers while achieving or exceeding credit utilization metrics within their assigned territory. The Area PDM owns a defined book of mid-to-large practices; prioritize accounts, set practice-level strategies, and select programs/cadence to meet goals.

This position covers a territory comprised of the states of Oklahoma, New Mexico and West Texas (El Paso, Lubbock, Amarillo) and surrounding area, with an ideal base location of Oklahoma City, OK.

Essential Responsibilities:

• Build strong working relationships to effectively understand and address opportunities for growing sales within the assigned territory.
• Use discretion to determine when to prioritize high-value sales opportunities.
• Develop long term client relationships with provider offices, assisting them to identify and capitalize on growth opportunities.
• Identify competitive threats and determine appropriate actions to reinforce CareCredit as the product of choice.
• Proactively identify and evaluate new business opportunities, enrolling new providers and managing the existing provider book.
• Apply judgment to decide when an in-person visit is required versus when a virtual engagement is sufficient.
• Lead sales strategy and manage budget for assigned territory as part of a broader regional team.
• Utilize identified sales strategies to achieve results; document all activity in Salesforce.
• Develop profound knowledge in the Dental industry to better understand and support providers.
• Maintain knowledge and understanding of all Synchrony/Health & Wellness products and compliance requirements.
• Meet/exceed additional performance measurements and KPI expectations.
• Set business goals to forecast and meet sales and credit application performance.
• Assist with the commercialization of provider Point of Sale (POS) initiatives and products.
• Partner with industry account/product representatives and technology experts to drive adoption.
• Proactively sign-up providers for CareCredit acceptance and Installment/MSF products.
• Safely and securely manage company digital assets.
• Perform other duties, special projects, and attend industry/association trade shows as assigned.

Qualifications

• A minimum of 3 years sales experience including 1+ years of Consultative Sales experience.
• Primarily remote with potential to travel up to 30% to attend industry/association trade shows.

Requirements

• Ideal candidate will reside within assigned territory of the states of Oklahoma, New Mexico and West Texas.
• BA or BS degree.
• Advanced computer skills including Microsoft Word, Excel, PowerPoint, and Outlook.
• Outside sales experience, Field Sales and Virtual/tele-sales experience.
• Skilled in virtual engagement, data-driven selling supported by CRM insights.
• Business travel & expense budgeting knowledge.
• Dental Sales experience in the designated industry; proven portfolio ownership.
• Solution-oriented, consultative, value-based selling experience.
• Medical sales/marketing experience.
• Executive sales, account management, and assigned-territory routing experience.
• Ability to drive field-based growth with strong territory ownership.
• Experience using a CRM tool such as Salesforce.
• Private label credit card and marketing experience.
• Strong finance business/industry acumen, fluency in patient financing.
• Knowledge of customer financial drivers/needs.
• Openness to coaching and ability to learn quickly.
• Customer-focused mindset with ability to respond quickly to customer needs.
• Exceptional interpersonal communication skills (written, oral, non-verbal).

Benefits

• The salary range for this position is $75,000.00 - $130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
• Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
• Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements

• You must be 18 years or older.
• You must have a high school diploma or equivalent.
• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process.
• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.