[Hiring] Area Operations Business Manager @Edwards Lifesciences

Role Description

Make a meaningful difference to patients around the world. Driven by a passion to help patients live healthier and more productive lives, our Sales teams embrace Edwards Lifesciences’ values to build trusting, lasting relationships with medical professionals and industry partners. Your insight and dedication will help deepen and broaden clinical knowledge of our company’s innovative technologies, while creating connections between providers and teams across our businesses to ensure patients receive the highest quality of care.

This is an exciting opportunity for an experienced Sales Enablement professional to join a team that is boldly designing transcatheter mitral and tricuspid therapies from the ground up. TMTT is dedicated to solving the complex challenges of mitral and tricuspid disease in order to transform treatment and significantly improve patients’ lives.

As part of the Transcatheter Mitral and Tricuspid Therapies Sales Enablement team, this role supports our growing national field sales team, as well as the broader TMTT organization. Serving as the area operations business manager, you will partner closely with the Area Vice President of Sales to drive commercial success. You will leverage key business metrics, pricing, sales, and market trends (and much more) to partner with our sales organization and cross-functionally in improving patient access to lifesaving technologies. We need your strategic mindset, exceptional talents, and creativity to scale the insights and solutions we deliver to the broader business.

How you will make an impact:

• Serve as the operations business manager for the East region
• Partner closely with Area Sales leadership as a trusted liaison, contributing to business reviews, strategic planning, operational efficiency and other key initiatives
• Apply deep expertise in Area business trends, pricing, rebates and contracts to deliver actionable analyses and insights through comprehensive workups and rigorous account due diligence
• Generate strategic insights for management decisions via ad hoc analyses, reporting and scenario modeling
• Consolidate and transform complex data and analyses into compelling presentations that communicate results, recommendations, and insights to management
• Own Sales Enablement platforms, leading systems onboarding, technical troubleshooting and cross-functional partnership to ensure seamless operations

Lead strategic sales enablement initiatives that deliver measurable business outcomes through cross-functional collaboration with key partners such as Marketing, Sales Operations, Sales Training, Physician Training, and IT. Examples include:

• Deploy and optimize customer segmentation models, ensuring alignment of business resources to high-value opportunities
• Drive utilization and effectiveness of cross-functional customer-facing programs by improving visibility, assessing impact and refining strategies in partnership with key stakeholders
• Design, deliver and train on customer-facing and internal sales tools that enhance decision-making and accelerate business growth

Qualifications

• Bachelor's Degree in related field of study
• 8+ years of previous related sales operations, business strategy and/or financial planning experience or equivalent work experience based on Edwards criteria
• Willingness to work Area local hours
• Travel a minimum of 30%

Requirements

• Master’s Degree or equivalent with 6+ years of related experience working in Sales, Marketing or Sales Operations in the medical device, healthcare or cardiovascular space
• Excellent written, verbal and visual communication skills
• Strong business acumen and organizational skills
• Experience in a customer-facing role with demonstrated ability to engage with clients
• Ability to work independently without close supervision
• Ability to manage project timelines and demonstrated accountability to commitments
• Must be able to work in a team environment
• Excellent analytical ability, including advanced technical proficiency with tools such as Excel
• Experience using data visualization tools to develop dashboards such as Tableau or PowerBI
• Capability to adapt to proprietary systems such as Salesforce.com (SFDC)

Benefits

• Competitive salaries
• Performance-based incentives
• A wide variety of benefits programs to address the diverse individual needs of our employees and their families