Role Description
The Appointment Sales Associate plays a key role in driving the growth of 3 Day Blinds by connecting prospective and returning clients with our design consultants. This position is responsible for qualifying inbound leads, scheduling in-home consultations, and delivering an outstanding first impression of our brand. The role combines customer engagement, persuasive communication, and a strong commitment to service excellence.
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Respond promptly to inbound inquiries and qualify leads for in-home or virtual design consultations.
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Build rapport with potential and returning clients, ensuring a high-quality, customer-first experience.
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Communicate detailed product knowledge about 3 Day Blindsβ custom window treatments β including blinds, shades, shutters, and draperies.
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Explain the benefits of our shop-at-home consultations with enthusiasm and professionalism.
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Utilize proven sales strategies to generate excitement and secure appointments quickly and efficiently.
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Support sustained year-over-year sales growth by collaborating effectively with design consultants and sales leadership teams.
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Manage and respond to internal and external emails and chat communications accurately and promptly.
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Partner with district and regional sales teams to accommodate client requests and scheduling needs.
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Contribute ideas and feedback to improve client experience and optimizing the sales cycle.
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All other duties as assigned.
Qualifications
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High school diploma or equivalent.
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At least one year of call center or customer service experience.
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Previous experience in sales, appointment setting, or lead generation preferred.
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Enthusiastic, self-motivated individuals who thrive on meeting and exceeding goals.
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Strong communication and interpersonal skills with a customer-centric mindset.
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Ability to work independently or collaboratively within a team environment.
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Excellent multitasking, organization, and time management abilities in a fast-paced setting.
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Proficiency in Microsoft Office and comfort navigating multiple computer systems simultaneously.
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Detail-oriented, flexible, and dependable, with a positive βcan-doβ attitude.
Benefits
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Hourly Rate Base Pay: $17.00 + Monthly Cash Performance Incentives.
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Work from Home.
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No Cold Calling.
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Generous benefits package including medical, dental, vision, life, disability.
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A company culture that prioritizes internal development and professional growth.
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Time off with pay.
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401(k) plan with a degree of employer matching.
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Paid parental leave.
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Wellness programs and product discounts.