[Hiring] Agency Success Associate @Openly

Role Description

The ASA is responsible for profitable growth by increasing sales production and strengthening relationships with existing agencies. This critical role operates within the Openly sales organization by collaborating with team members to achieve onboarding support and account penetration, enabling rapid adoption of Openly’s product, increasing sales productivity, and maintaining account retention. Opportunities to join a team like this don’t come up often, so if this sounds right up your alley, keep reading and join our ever-growing team!

Key Responsibilities

• Drive exceptional results with agency partners for quality, growth, and retention.
• Provide feedback about rate, underwriting risk classifications within the local markets to product, underwriting, and other Agency success partners.
• Delivery on key named account targets.
• Frequent (>120/month) engagements with agencies that delight them.
• Increase policies sales per agent, agent engagement, agent NPS, retention, and quality of book.
• Administer incentives (where applicable) and contests aimed at increasing sales profitably.
• Engage with agents 120 times per month digitally with phone calls, zoom meetings, video messages, texts, etc. to drive profitable growth in accounts.
• Move agents within segments up-channel in quality and quantity of production.
• Collaborate and execute with peers in the market (Sr ASM / ASM / Insurance Product) to improve the results of agencies.

Qualifications

• 1+ years of experience of Property & Casualty Insurance with a strong background in sales.
• A passion for helping partner agencies.
• Must be able to multitask and problem-solve.
• Available for some travel as needed.
• Strong organizational, negotiation, and value-based selling skills.
• Strong oral and written communication with the ability to manage large and small audiences, whether remote or in-person.
• Experience in a high volume sales environment.
• Strong sales results consistently exceeding revenue goals.
• A customer-centric mindset with the ability to quickly establish trust and credibility.
• Insurance product knowledge and the ability to gather additional knowledge rapidly.
• Proficiency with Microsoft and Google products along with experience working with a CRM.

Benefits

• Remote-first culture: We supported remote work long before it became standard, and we remain dedicated to a flexible work model.
• Competitive pay & equity: Top-tier base salary paired with ownership in Openly’s growth.
• Comprehensive health coverage: Medical, dental, and vision plans tailored to you and your family.
• Life & disability insurance: Full coverage including voluntary supplemental options.
• Paid parental leave: Up to 8 weeks (320 hours) of paid parental leave for eligible employees (with additional disability coverage available for birthing parents).
• 401(k) company contribution: Openly contributes 3% of your gross income, regardless of whether you make personal contributions.
• Home office setup: A $1,500 upfront allowance to build your ideal remote workspace, plus a $75 / month internet stipend.
• Professional development: $2,000 annually to invest in courses, conferences, or resources to help you grow.
• "Be Well" program: A $50 / month stipend dedicated to your personal health and wellness.
• Volunteer hours & referral rewards: Paid time off to give back to your community, plus generous financial rewards for referring great talent.