Role Description
You will operate independently and strategically “hunting” for new aftermarket business opportunities within the region.
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Initiate and develop long-term relationships with regional customers, providing long-term spare part inventory programs, tooling commitments, retrofit sales, preventative maintenance agreements, and specialized services (e.g. embedded production support, OEM improvement analysis, etc.)
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Pursue and manage service contracts and schedules, including annual renewals.
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Organize and lead ongoing support meetings with customer base to ensure satisfaction and identify growth opportunities.
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Maintain action log from support meetings and coordinate issue resolution internally.
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Collaborate with Sales leadership and cross-functional teams to develop and implement aftermarket business initiatives.
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Provide analytical data to management, including sales forecasting, business planning, account analysis.
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Travel throughout the assigned region as required to maintain customer relationships and drive growth.
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Advocate for the customer while aligning with company goals and profitability targets.
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Partner with senior management to develop the long-term organizational structure required to support regional business growth.
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Ensure compliance with the company’s employee manual and policies.
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Achieve company goals for aftermarket sales revenue within the assigned region.
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Interface cross-functionally to ensure seamless transfer of information and customer support.
Qualifications
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Bachelor’s degree in Business or Engineering.
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Minimum of 3 years of experience in sales, preferably in an industrial or technical environment.
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Minimum of 5 years of experience in relevant industry.
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Able to work independently.
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Able to travel 50% of the year.
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Well-developed presentation skills.
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Clear verbal and written communication skills.
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Excellent customer relations skills and a very good customer listener.
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Able to negotiate contracts.
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Able to make effective and persuasive arguments.
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Display organizational skills.
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Ability to multitask.
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Demonstrate computer literacy with Microsoft Word, Excel and Outlook.
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Demonstrate computer literacy with Salesforce.
Benefits
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Competitive salary.
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Access to competitive Medical, Dental and Vision insurance.
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Fast-paced and dynamic environment, with international clients and colleagues.
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Fun casual, and flexible work environment.
Company Description
Join Körber Pharma and you will work in an innovative, friendly and digital environment providing the opportunity to advance your career. Irrespective of whether it is engineering, production or supporting exciting projects – you have the chance to contribute your expertise and make a difference. As part of the team, you contribute to the solution throughout the entire pharma value chain.