[Hiring] After-Hours Inbound Sales Representative @Somewhere

Role Description

Our client is seeking a high-performing Inbound Sales Representative based in Latin America to manage their after-hours and weekend sales pipeline. In this role, you will be the first point of contact for homeowners calling with pest concerns or service inquiries. This is a warm, inbound phone sales role where your primary objective is to convert inquiries into booked services during the initial call. This is a consultative, relationship-driven sales position.

• Answer inbound calls forwarded through the company's phone system during evenings and weekends.
• Build rapport quickly with homeowners experiencing pest-related issues.
• Educate customers on recurring service plans, pricing options, seasonal packages, and specialty treatments.
• Handle objections confidently and close sales during the initial conversation.
• Use FieldRoutes to check technician availability and schedule appointments in real time.
• Accurately log customer information, call notes, and sales activity in Microsoft Excel.
• Communicate with the daytime team and company founders via Slack to ensure seamless customer handoffs.

Qualifications

• Exceptional spoken and written English with a professional, confident, and engaging phone presence.
• Previous experience in inbound sales or customer service within home services or blue-collar industries such as pest control, HVAC, plumbing, roofing, landscaping, or similar.
• Comfortable using CRM systems, field service software (FieldRoutes experience is a plus), Microsoft Excel, digital phone systems, and Slack.
• A strong sales mindset with a passion for closing deals and achieving commission targets.
• A reliable home office setup, including high-speed internet, a quiet workspace, a dependable computer, and a quality USB headset.

Requirements

• This is a full-time independent contractor opportunity.
• The successful candidate will work entirely on a US Eastern Time schedule.
• The contractor is responsible for managing all applicable local taxes and statutory obligations.