[Hiring] Account Executive, Site Sales @Crio Inc.

Role Description

As we continue to grow, we are seeking a dedicated Account Executive to join our team and help us expand our reach and impact in Australia and southeast Asia. This position will play a key role in our commercial organization and represents a fantastic opportunity for a career in sales with a dynamic, thriving company.

What you'll do

• Identify and qualify potential leads, outbound and inbound, by phone, email, social media messaging, AI, and other media as they are made available.
• Facilitate and perform capabilities demonstrations remotely, and as needed, in person.
• Manage a sales pipeline, including qualification, pricing, contract negotiation, forecasting, and closing opportunities, won and lost.
• Meet or exceed monthly and quarterly targets for capabilities demonstrations, opportunities created, and new client contracts awarded.

How you will do it:

• Become a Subject Matter Expert, understanding our products, the impact of our service on our customers’ business, and insights that will make our customers more successful in their business.
• Develop and maintain relationships with prospects, key clients, and stakeholders, including clinical research sites and academic institutions.
• Utilize CRM software to track and manage sales activities and document customer interactions.
• Stay up to date with industry trends, market conditions, and competitors’ offerings to effectively position our products and services.
• Continuously develop sales skills and product knowledge through training, workshops, and self-learning to enhance sales performance.
• Collaborate with cross-functional teams, including marketing, product management, and engineering, to ensure that customer needs are met or exceeded.
• Develop and execute sales strategies and plans to drive customer satisfaction.

Qualifications

• Has a proven track record of success, is concerned with meeting goals, and thrives in a target-driven sales environment.
• Works with diligence and is resilient when obstacles present themselves.
• Eager to learn and improve. Expects personal performance and team performance to be nothing short of the best.
• Exceptional interpersonal skills: able to build rapport and establish trust.
• High integrity: Does the right thing, treats everyone with respect, willing to admit fault and voice disagreement.
• Excellent verbal and written communication skills, with the ability to articulate complex concepts in a clear and concise manner.
• Proficient in using CRM software and other sales tools to manage leads, track activities, and analyze sales data.
• Strong organizational and time management skills to effectively prioritize tasks and meet deadlines.
• Willing to travel occasionally for client meetings or industry events, as needed.
• Desire to pursue a career in sales.
• At least 4 years of experience in business development, with a track record of driving revenue growth in a fast-paced, high-growth environment.
• Preferred: A bachelor’s degree in business, marketing, or a related field.
• Preferred: Previous experience as a clinical research site coordinator or a highly similar position.

Location & Travel

• This position is fully remote. You can work anywhere in Australia with the requirement of being available based on AEST or ACST time zone.
• You will need to be available for a weekly CRIO team call at 6AM AEST.
• This position will require light travel. There would be the possibility of traveling to a few trade shows per year.

Benefits

We offer a competitive benefits package that includes both statutory entitlements and additional perks designed to support your health and wellbeing.

Statutory Benefits

• Superannuation Guarantee (employer pension contributions)
• Access to Medicare (Australia's public health system)
• Workers' compensation coverage
• Age Pension eligibility (subject to government criteria)

Additional Benefits

• Private health insurance
• Life insurance
• Travel insurance
• Mental health support
• Fertility support

Time Off

• 20 days annual leave, 10 days paid sick leave per year
• Up to 12 months parental leave
• 7 public holidays
• Your leave year runs from your start date to your 12-month anniversary