[Hiring] Account Executive @Lumos

Role Description

Lumos is looking for a full-time Account Executive! In this role, you’ll lead strategic growth efforts across our multi-dwelling unit (MDU) and homeowners’ association (HOA) communities, building trusted partnerships with property stakeholders and expanding access to our 100% fiber network.

You’ll take ownership of the full sales cycle from identifying opportunities and understanding property needs to negotiating access, marketing, and bulk service agreements. With a consultative approach and a strong understanding of how properties operate, you’ll craft tailored solutions that align resident expectations with Lumos’s mission to deliver reliable, lightning-fast internet where it’s needed most.

What You'll Do:

• Build and maintain relationships with developers, property managers, HOA board members, and consultants to generate and nurture qualified leads.
• Lead discovery conversations to uncover property goals, decision-making dynamics, and resident expectations.
• Develop and present customized service proposals that align with Lumos’s capabilities and the property's unique needs.
• Negotiate access rights, marketing agreements, and bulk service contracts with clarity and professionalism.
• Own the full sales lifecycle from opportunity identification through contract execution and internal handoff.
• Collaborate with internal teams to support property-specific logistics, installation readiness, and implementation needs.
• Track and forecast pipeline activity, contributing to regional sales targets and organizational growth goals.
• Provide ongoing insights to marketing, customer experience, and leadership teams to help refine strategy, messaging, and expansion efforts.
• Stay informed on market trends, resident preferences, and competitive dynamics to inform sales positioning.
• Represent Lumos with professionalism and integrity, contributing to a positive brand reputation in the MDU space.

Qualifications

• Proven track record of negotiating and closing complex agreements with multiple stakeholder groups.
• Strong business acumen with an understanding of property management structures and operations.
• Excellent communication and presentation skills, including comfort engaging C-level or board-level audiences.
• Proficiency with CRM platforms such as Salesforce.
• Experience working cross-functionally to support project delivery and customer satisfaction.

Requirements

• 5+ years of B2B sales experience, with a strong preference for telecom, real estate, or MDU environments.
• Bachelor’s degree in Business, Communications, or a related field preferred.
• Experience in the fiber, telecom, or broadband industry strongly preferred.
• Self-motivated, consultative, and adaptable, able to thrive in a fast-paced, growth-oriented environment.
• Ability to travel regionally for onsite meetings, property tours, and partner engagement.

Physical Requirements

• Frequently operates a computer, phone, and standard office tools.
• Ability to travel to properties and regional offices as needed.
• Near-constant use of sight, speech, hearing, comprehension, and reasoning.
• Must be able to sit or remain in a stationary position for extended periods.

Benefits

• Comprehensive health, dental, and vision coverage.
• Competitive compensation packages, including bonus options for eligible positions.
• Paid Time Off & Paid Holidays.
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
• 100% employer-paid life and disability insurance.
• Employee Assistance Program (EAP) with access to professional support for life’s challenges.
• 401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
• Wellness program offering education and cash incentives for gym attendance and nutrition programs.
• Employee referral bonuses.
• Discounts on Lumos Fiber Internet for employees who live in our service areas.