Role Description
Responsible for developing and maintaining broker/seller relationships to sell wholesale and correspondent mortgage loan products. Acts as liaison between brokers/sellers and loan operations to facilitate the closing of wholesale loans and the purchase of correspondent loans. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations.
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Identify, contact, and gain approval for new mortgage brokers and sellers.
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Establish and maintain broker/seller relationships to ensure a steady flow of loan applications and purchases.
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Advise brokers/sellers of Company programs, pricing, and submission policies and procedures.
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Inform brokers/sellers of any changes to Company’s policies or procedures.
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Assist brokers/sellers in the loan submission process.
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Train brokers/sellers on the use of available online systems for loan submissions, automated underwriting, rate sheets, and loan lock procedures.
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Act as liaison with outside brokers and internal teams to ensure timely loan closings.
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Ensure compliance deadlines are met regarding pre-disclosures, approval letters, and denial notices.
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Maintain and update contacts in the CRM system.
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Maintain all customer confidential information in accordance with company policies and laws.
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Manage loan pipeline to achieve departmental goals and objectives.
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Provide a high level of customer service to brokers/sellers during the loan process.
Qualifications
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Demonstrated sales performance with a concentration on developing and maintaining broker/seller relationships.
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Proven ability to set and reach sales goals.
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Knowledge of state and federal lending regulations.
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Knowledge of FHA, FNMA, FHLMC, VA, USDA, and non-agency loan products.
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Knowledge of purchase transactions.
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Knowledge of Carrington policies, procedures, guidelines, and organization structure.
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Knowledge of Carrington’s underwriting guidelines and investor requirements.
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Ability to learn quickly and retain information about Carrington, its sales process flow, its products, and the specialty lending industry.
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Ability to understand complex problems and collaborate to explore alternative solutions.
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Excellent verbal, written, and presentation communication skills.
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High school diploma or equivalent required.
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1 – 5 years of experience as a wholesale and/or correspondent account executive preferred.
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Previous experience selling agency and non-agency loan products preferred.
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Previous experience as a sales representative required, preferably in the mortgage industry.
Benefits
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Comprehensive healthcare plans for you and your family.
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Discretionary 401(k) match of 50% of the first 4% of pay contributed.
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Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
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Customized training programs to help you advance your career.
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Employee referral bonuses.
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Educational Reimbursement.
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Carrington Charitable Foundation contributes to the community through various causes.