[Hiring] Account Executive @Atlassian

Role Description

This Account-based Selling role will join our Japan team. Our Account Executives build and implement a sales strategy to improve the adoption of select products and services to our Enterprise customer base. At the same time, we want our Account Executives to be a promoter for their customers, sharing experiences and suggestions with our product and engineering teams, and optimizing our customer experience. All of this is done in tight coordination with our Channel Partners, Product Specialists, and Marketing organization.

Account Executives are consultative, solution-oriented, and creative. They are able to think strategically and effectively prioritize resources to meet the needs of our customers. You need to understand the Enterprise Sales process and be able to help us apply what could work to the Atlassian sales model.

Responsibilities

• Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring high bar of customer success.
• Maintain full Account ownership while coordinating with a variety of roles to ensure a seamless customer experience.
• Work closely with colleagues in the Solution Engineer, Inside Sales, Channel, and Renewal teams to build and execute on effective sales strategies for designated territory or named Accounts.
• Strong interlock and engagement with Advisory Service to understand technical initiatives and business outcomes.
• Team up with the Renewals Team to maximize customer health and retention.
• Establish and maintain productive peer-to-peer relationships with internal Atlassian stakeholders, Solution Partners, and key customers.

Qualifications

• 5+ years of experience managing important customer relationships and closing strategic sales opportunities.
• Experience utilizing a CRM to achieve and correlate key performance metrics.
• Build territory and strategic account plans.
• Experience leading Account teams to promote successful customer outcomes.
• Engage customers with a consultative, solution-oriented approach in discovering new opportunities.
• Experience meeting performance targets.
• Contribute to the team culture in a positive, impactful way.
• Business Level Japanese or above.
• Business Level English or above.
• Experience selling SaaS to Dev/IT audiences.
• Solution selling to VP and C-level Executives.
• Experience working with a channel sales organization.
• Experience with both on-premise and cloud software solutions.

Benefits

• Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community.
• Our offerings include health and wellbeing resources, paid volunteer days, and so much more.