[Hiring] Account Executive @LivePerson

Role Description

As an Account Executive, you will be a high-performing leader within our North American Enterprise Sales organization, responsible for accelerating our growth in one of our most strategic markets. You will serve as the primary architect for large-scale digital transformations that redefine how the United States leading brands interact with their customers. Your single most important outcome is to meet and exceed revenue growth objectives by positioning LivePerson’s AI-led value proposition to C-level stakeholders. Reporting to the Director, Sales, this role sits within our Field Sales organization and is pivotal to our expansion within the US market.

You Will: Key Responsibilities & Impact

• Strategic Sales & Territory Leadership:
  • Formulate and execute a comprehensive go-to-market territory strategy to identify and qualify high-value opportunities within your target list.
  • Continuously build and maintain a robust sales pipeline, leveraging a variety of prospecting methods to ensure long-term revenue predictability.
  • Drive the end-to-end sales process for complex, transformational technology deals, ensuring a consistent track record of meeting and exceeding annual quotas.
• Executive Engagement & Value Positioning:
  • Target and engage key decision-makers across Sales, Marketing, IT, and Contact Centers to position LivePerson as a strategic partner.
  • Present high-impact business cases to C-level prospects, utilizing ROI analysis and data-led insights to articulate the value of Conversational AI.
  • Master the MEDDPICC qualification framework to ensure rigorous deal management and accurate monthly/quarterly forecasting.
• Cross-Functional Collaboration:
  • Act as the "CEO of your territory," orchestrating internal resources including Inside Sales, Solution Consultants, Legal, Marketing, and Professional Services to deliver seamless customer experiences.
  • Collaborate with the Product and Success teams to ensure the "voice of the customer" is reflected in our roadmap.

Qualifications

• 6+ years of professional sales experience, with at least 4+ years specifically managing large, complex enterprise software sales.
• Proven track record of success in SaaS, BPO, CX and CCaaS platforms, or online marketing sales environments.
• Extensive experience in Strategic Value-Based Selling, including buyer group identification and complex business case definition.
• Bachelor's Degree or equivalent.

Requirements

• Deep understanding of transformational technology and the ability to "nerd out" about AI applications and data-led decision-making.
• Operational excellence in managing long sales cycles, with a disciplined approach to CRM hygiene and pipeline management.
• Familiarity with the digital transformation landscape in the US, including local consumer behaviors and enterprise procurement processes.

Benefits

• Health & Wellbeing:
  • Medical, Dental, and Vision Insurance: Comprehensive plans to support your health needs.
  • Wellness Resources: Access to wellbeing resources and programs including our EAP plan.
  • Health & Mental Support: Access a confidential and free Employee Assistance Program (EAP), providing professional counseling.
• Financial Security & Growth:
  • 401(k) Retirement Plan: To help you plan for your financial future by offering both the plan and a 4% employer match.
  • HSA & FSA Plans: To help you plan for health-related expenses on a pre-tax basis.
  • Employee Stock Purchase Program (ESPP): Participate and receive a discount on company shares.
  • Additional Insurances: Basic and supplemental life insurance, AD&D insurance, long-term and short-term disability insurance coverage, legal plan, identity theft protection plan, and critical illness supplemental insurance.
• Time Away & Family Support:
  • Flexible Paid Time Off (PTO): Discretionary PTO package for flexible days off with manager approval.
  • Paid Public Holidays.
  • Generous Parental Leave Policy: Including maternity/paternity support and fertility services.
• Workplace Flexibility:
  • Remote-First Model: This role is fully remote, offering excellent work-life balance and flexibility.