[Hiring] Telemarketing Inbound Sales Rep @Elavon, Inc.

Role Description

Sells products and services to existing and prospective customers in a centralized call center environment. Receives inbound sales calls. Discusses and assesses a wide range of personal financial needs and recommends and sells products or services that meet or exceed the customer's needs. Products include but are not limited to business and consumer deposit and credit products. Develops customer profiles for other products such as trust, investments, etc. and sends profile to appropriate product line support for follow-up sales calls. Interfaces with other sales staff and ensures referrals are responded to in a timely manner. May assist customer service unit during peak times ensuring a commitment to quality customer service.

Qualifications

• High school diploma or equivalent
• Two to four years of sales experience, preferably in phone sales environment

Requirements

• Thorough knowledge of retail financial products and services, rates, terms, fees and regulations
• Excellent selling and referral skills
• Proficient keyboard, 10-key, and computer navigation skills using a variety of software packages
• Good knowledge of systems and procedures
• Proven commitment to high quality customer service
• Strong time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service
• Strong verbal communication skills
• Excellent telephone and interpersonal skills
• May be required to obtain specific licenses for the sale of insurance, investment or other licensed products

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law