[Hiring] Technical Sales Engineer @MISTRAS Group

Role Description

Working as part of the Monitoring Technologies Group, the Technical Sales Engineer will drive the sale of testing and monitoring equipment to a wide range of industries. This is a client facing role, working to provide solutions sales to our clients monitoring projects using new and existing technologies, focused on our proprietary Acoustic Emission technologies.

Annual Salary- $95,000

Major Responsibilities/Activities

• Lead Generation & Market Awareness
  • Drive sales growth by identifying and qualifying new business opportunities in the testing and monitoring equipment market.
  • Attend industry trade shows, conferences, and customer events to promote products and generate leads.
  • Stay informed on industry trends, competitor solutions, and emerging technologies.
  • Build and maintain strong relationships with key decision-makers and stakeholders within client organizations.
• Customer Engagement & Requirement Gathering
  • Collaborate with internal teams to understand customer needs and technical requirements.
  • Analyze customer challenges and recommend tailored technical solutions.
  • Guide discussions around solution design to meet customers' monitoring or testing objectives.
  • Partner with engineering and product teams to customize solutions based on client requirements.
  • Become the voice of the customer and be involved in the commercialization of solutions.
  • Maintain a thorough understanding of the product portfolio, including features, specifications, and applications relevant to diverse customer environments.
• Solution Presentation & Proposal Development
  • Deliver technical presentations and product demonstrations to prospective clients.
  • Respond to RFPs and RFQs by developing compelling and competitive technical sales proposals.
  • Collaborate with sales teams to develop strategic account plans and deliver on revenue targets.
• Closing the Sale
  • Negotiate contract terms in collaboration with commercial teams, ensuring both technical and financial viability.
  • Take a lead position in converting technical proposals to active projects and product sales.
• Post-Sale Support & Continuous Improvement
  • Serve as the primary point of contact to address customer questions and challenges.
  • Identify opportunities to improve processes and enhance customer experience.
  • Provide insights and feedback to product teams to influence roadmaps and feature development.

Qualifications

• Previous experience in a client-facing role, ideally within a technical sales/support environment.
• Bachelor’s degree in Electrical, Civil, Structural, Mechanical or Materials Engineering is desirable.
• Ability to see a project from proposal to commercial deployment and serve as a liaison with customers during the inception and deployment of the developed solution.
• Experience writing clear technical specifications, proposals and presentations.
• Knowledge of hardware systems, including monitoring technologies such as sensors, data acquisition systems and IoT devices.
• Previous experience in designing and implementing monitoring solutions for real-time data collection and analysis.
• Proven ability to integrate sensors, data acquisition systems, and monitoring devices into larger hardware or software ecosystems, including cloud or edge computing platforms.
• Familiarity with designing and deploying monitoring systems for challenging conditions, such as extreme temperatures, explosive atmospheres or remote locations.
• Understanding of equipment, machine, material, and process failures in the industries served.
• A passion for monitoring advancements and staying updated on industry trends, including predictive maintenance, remote monitoring, and IoT.
• Experience of working as part of a diverse team with different skill sets and experience levels.
• Willingness to travel to client or manufacturing sites for deploying and troubleshooting monitoring technologies.
• Demonstratable communication skills including reporting, professionalism, and promotion of a positive customer service attitude both internally and externally.
• Ability to work to tight deadlines with good problem-solving skills, and to work flexibly to achieve business goals.
• Ability to read mechanical and electrical drawings is desirable.
• Computer literate in MS Office with previous experience in technical report and proposal writing.
• Good organizational and record keeping skills.
• This is a remote position based in California.

Essential Physical Functions

• Frequent lifting up to 30lbs.

Benefits

• Fulltime positions with competitive wages and benefits that include health, dental, vision and 401(k).