[Hiring] Team Lead, Publisher Success Management @MGID

Role Description

We are seeking an experienced, results-driven Team Lead to oversee client relationships and drive business growth in the digital media across the USA. The ideal candidate will bring a strong background in managing high-value partnerships, delivering exceptional client experiences, and leading teams toward achieving performance excellence.

• Lead, mentor, and support Success Managers across the US & LATAM regions
• Oversee onboarding, optimization, retention, and growth of strategic publishers
• Develop and implement regional success strategies aligned with global goals
• Monitor daily/weekly/monthly performance, including revenue, margin, and churn
• Drive upsell opportunities and adoption of new formats and features
• Coordinate with Product, Yield, Support, Acquisition, BI, Creative & Compliance
• Troubleshoot complex technical issues escalated from regional teams
• Lead reporting, analysis, and preparation of strategic recommendations
• Review regional retention schemes and propose improvements
• Contribute to regional budgeting and forecasting
• Maintain high operational standards, ensuring consistency across markets

Qualifications

• Minimum 3 years of experience in AdTech/MarTech or digital advertising
• Minimum 2 years of experience managing a team (preferably 3-5 people)
• Strong understanding of global digital advertising market trends and publisher monetization models
• Experience working with large publishers in the US and/or LATAM
• Proven ability to analyze performance, identify trends, and build actionable strategies
• Excellent communication, negotiation, and stakeholder management skills
• Ability to manage complex operational workflows and troubleshoot technical issues
• Strong analytical mindset with experience in cross-functional collaboration
• Bachelor’s or Master’s degree in Marketing, Business, Communications, or related field
• Ability to work in fast-paced, cross-cultural environments

Requirements

• Experience managing Success or Account Management teams in the US or LATAM (will be a plus)
• Existing network or warm contacts within regional media groups (will be a plus)
• Understanding of product development and feature evaluation (will be a plus)
• Fluent English
• Fluent Spanish

Company Description

MGID is a global advertising platform helping brands reach unique local audiences at scale. In MGID we empower brands and publishers to work together transparently through our privacy-first targeting technology to enable advertisers to drive performance and awareness, and publishers to retain and monetize their audiences. Today, we’re creating unique technologies and with your help, we are looking to aim even higher.