[Hiring] Strategic Account Manager @Rithum LinkedIn Board
Mar 28, 2025 - Rithum LinkedIn Board is hiring a remote Strategic Account Manager. 💸 Salary: unspecified. 📍Location: USA.
Role Description
As a Strategic Account Manager for our Brands platform, you are responsible for developing and managing client relationships. You are the primary relationship owner for Rithum Retail Media clients under a managed services agreement.
You play a critical role in driving performance, strategic opportunities as aligned with client objectives, and ensuring the seamless management of scope as defined in the agreement.
You have a deep knowledge of ecommerce dynamics, channel-specific requirements and best practices, and an understanding of economic trends to effectively guide client strategy. You align Rithum’s services with each client’s business objectives, identifying growth opportunities, and adapting strategies to achieve client renewals and expansions.
You design and execute client roadmaps, leveraging performance insights, industry trends, and cross-functional collaboration with our Technical Execution, Sales, and Product teams to exceed client goals. This role requires a proactive approach to account health, mitigating risks, and supporting successful client renewals.
Responsibilities
- Develop and oversee strategic, data-driven account plans focused on growth, optimization, and alignment with client goals.
- Identify opportunities for new channel expansions, optimizations, and diversification.
- Collaborate with clients on channel strategy, pricing, catalog optimization, and promotional tactics that drive revenue.
- Regularly review and analyze client performance across key metrics to identify trends, opportunities, and areas for improvement.
- Use data to adjust strategies and optimize client accounts to ensure strong performance and satisfaction.
- Provide actionable insights based on client KPIs, industry benchmarks, and emerging channel dynamics.
- Conduct regular assessments of channels, identifying issues related to listing accuracy, and/or compliance.
- Address channel-specific requirements to maintain healthy channel presence.
- Oversee the execution of daily, weekly, and monthly tasks to maintain smooth operations and timely delivery of strategic initiatives.
- Coordinate cross-functional projects, ensuring alignment on goals, timelines, and outcomes to meet client expectations.
- Conduct in-depth research on channel trends, competitor activity, and platform updates to keep clients competitive and informed.
- Share insights on industry shifts and new features on platforms to adapt strategies in a rapidly evolving landscape.
- Demonstrate deep understanding of Rithum and channel platform capabilities, and tools used to optimize client programs.
- Maintain regular touchpoints through scheduled calls and conduct strategic business reviews to discuss performance, goals, and upcoming opportunities.
- Serve as a trusted advisor to clients, providing proactive recommendations and ensuring alignment with their e-commerce strategy.
- Expand strategic client relationships including key decisionmakers/stakeholders.
- Proactively identify risks, including channel issues, and work with internal teams to resolve them promptly.
- Maintain clear communication with internal stakeholders and clients to ensure transparency around challenges and solutions.
- Advocate for client renewals by demonstrating ongoing value and aligning account strategy with long-term goals.
- Collaborate with Renewal for Brands to identify and pursue upsell and cross-sell opportunities, based on client needs and potential for growth.
Qualifications
- 2+ years of experience managing client portfolios, with a focus on enterprise and strategic accounts in e-commerce or retail media.
- Proven track record developing and implementing strategic plans, with measurable success in improving client performance in Amazon Advertising, Walmart Connect Ads, Amazon DSP, and Criteo.
- Strong analytical and problem-solving skills, with the ability to use data to inform decisions and strategies.
- Experience working in high-pressure situations with demonstrated effectiveness in managing client dispute and risk situations.
- Demonstrated ability to generate insights on performance, channel health, and industry trends to guide client strategy.
- Exceptional communication and presentation skills, with the ability to influence senior leadership and clients alike.
- Experience working collaboratively on large teams and managing cross-functional projects in a fast-paced environment.
Preferred Qualifications
- Bachelor's degree in marketing, business administration, or related field.
- Amazon Ads Certifications.
- Experience using the Rithum platform or similar tools to analyze and optimize client data.
- Familiarity with industry leading platforms and tools.
Travel
Up to 10%
Benefits
- Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1.
- A 6% 401(k) match.
- Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days.
- 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave.
- Accident, critical illness, and hospital indemnity insurance.
- Pet insurance.
- Legal assistance and identity theft insurance plans.
- Life insurance 2x salary.
- Access to the Calm app and the Employee Assistance Program.
- $65/month Remote work stipend for internet.
- Culture and team-building activities.
- Tuition assistance.
- Career development opportunities.
- Charitable contribution match up to $250 per year.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 28, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
