Strategic Account Manager @Intradiem

[Hiring] Strategic Account Manager @Intradiem

Mar 19, 2025 - Intradiem is hiring a remote Strategic Account Manager. 💸 Salary: unspecified. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role is responsible for maximizing Intradiem’s revenue within assigned accounts by developing new and managing existing customer sponsor and stakeholder relationships.

  • Communicate the current and future value opportunities.
  • Manage the renewal process.
  • Partner with cross-functional internal groups to effectively serve customers.
  • Develop strategic account plans that provide an organizational map, including subsidiaries and key sponsors and stakeholders across functions that include operations, IT, and senior leadership.
  • Understand the customer’s vision, priorities, and challenges and develop/executive a communication strategy and plan.
  • Manage an annual quota by developing and maintaining a forecast and pipeline of customer opportunities.
  • Lead and manage the customer contract negotiation and renewal process.
  • Demonstrate a comprehensive understanding of enterprise SaaS sales methodologies and best practices.
  • Follow the Strategic Account Management Playbook to execute value-based strategies and plans.
  • Develop and foster relationships with key decision makers and stakeholder groups.
  • Identify and sell to additional business units and subsidiaries that could benefit from Intradiem’s solution.
  • Maintain a deep understanding of customers’ technical environments.
  • Participate in regular account reviews with customers and partner cross-functionally.
  • Travel up to 25%.
  • Conduct all business in accordance with Intradiem’s policies and procedures.
  • Perform all other duties as assigned.

Qualifications

  • Bachelor’s degree required.
  • 8+ years of SaaS sales experience.
  • 2-4 years of contract negotiation experience required.
  • Contact center background.
  • Proven track record with developing and maintaining strong customer relationships.
  • Strong technical acumen.
  • Experience interfacing with customers, sales, consulting services, and executive management.
  • Experience with Salesforce CRM required.
  • Demonstrates integrity and builds trust.
  • Excellent written and oral communication skills, including presentation skills.
  • Customer oriented with proven ability to sell value through a Consultative Selling approach.
  • Ability to be the lead relationship manager and effectively interface and communicate with a range of customer personas.
  • Demonstrated ability to understand sales barriers and overcome hurdles.
  • Demonstrated advanced sales, market research, and business skills.
  • Proven success in an enterprise software sales environment.
  • Effective verbal and written communication skills.
  • Organizational and follow-up skills, problem-solving, and analytical skills.
  • A proven track record of exceeding quota.
  • Motivated, goal-oriented with the proven ability to work with minimal direction.
  • Advanced proficiency in Microsoft Excel, PowerPoint, Salesforce, and other relevant technologies.
  • Thorough understanding of financial principles to support and drive effective contract negotiations.

Requirements

  • Legally authorized to work in the United States.
  • Verification of identity and employment eligibility will be required during onboarding.
  • Visa sponsorship is available for this position.

Work Authorization and Equal Employment Opportunity

Intradiem is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

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Strategic Account Manager @Intradiem
Sales / Business
Salary 💸 unspecified
Remote Location
USA
Job Type full-time
Posted Mar 19, 2025
Apply for this position Unlock 54,733 Remote Jobs
📍 Be aware of the location restriction for this remote position: USA
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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