[Hiring] Sr. Solution Engineer II @NextGen Federal Systems

Role Description

The Sr. Solution Engineer II is responsible for partnering with the sales team to drive revenue and is accountable for contributing to quota attainment through clinical AI solution bookings by providing solution knowledge of product offerings to support and build sales. This role will translate customers’ business and clinical practice challenges into solutions and workflow recommendations—including AI-powered clinical tools that streamline documentation, enhance provider efficiency, and improve the overall care experience—from within our product offering and articulate the value proposition that NextGen brings to our prospects.

• Provide input to business plans.
• Support tailored product demonstrations and end-to-end workflow presentations pre/post sales.
• Contribute as a solution SME to the completion of RFP responses.
• Support trial engagements and customer adoption through hands-on, real-world application of the solution.
• Partner with sales to understand the customers and prospects organization workflow, goals, objectives, and challenges.
• Lead in-depth discovery/insight sessions with customers and prospects related to the use of their current state solutions.
• Collaborate with sales in their development and execution of strategic business plans.
• Contribute to AEs development and client-facing delivery of strategic account plans and timelines.
• Conduct discovery and contribute to cross-functional collaboration with sales and services.
• Inform the strategy, messaging, scope, end-to-end program plans, and demo focus/scripting.
• Complete knowledge transfers and certifications on latest portfolio solutions, releases, and acquisitions.
• Provide feedback on strengths/gaps of our core applications to market owners and solutions feedback loop.
• Post Sales, contribute discovery findings during a client’s transition from sales to the services team for implementation.
• Contribute to the completion of prospect RFP’s as it relates to functional solution and workflow questions.
• Serve as the team’s liaison with solution and services leadership for assigned markets/specialties.
• Proactively share ambulatory market, vendor, and practice-oriented discovery and observations.
• Identify and drive the development and operationalization of team tools and other client-facing materials.
• Provide “team lead” staff and process oversight, and mentoring for assigned markets, specialties, programs, or strategic company/team initiatives.
• Lead collaboration and conduct required discovery, messaging and content development for FHG-Financial Value Assessment engagement(s).
• Actively contribute and deliver, as assigned, differentiating content for executive-level sales presentations.
• Partner with outside organizations to resolve complex cross-company challenges.
• Proactively participate in Deal Reviews, Blue Sheets, and other strategic planning forums.
• Represent Pre-Sales at user groups, trade shows and other professional organizations.

Qualifications

• Bachelor’s Degree.
• Master’s Degree.
• Any combination of education and experience which would provide the required qualifications for the position.

Requirements

• 6-8 years’ relevant experience.
• 6-8 years' Healthcare experience.
• 5 years’ Healthcare Information Technology (HIT) vendor experience.
• Command of the Sales Process, with all declared markets & specialties.
• Strong command of the portfolio of solutions or comparable vendor, or former client.
• Working familiarity with non-declared specialties.
• Material exposure to comparable business/clinical practice, solution-use, etc.
• 5 years’ NextGen Healthcare experience.

License/Certification Required

• Executive-Level presentation skills trained/certified.
• NextGen Certified Professional (NCP).
• Certified Practice Management (PM)/Electronic Health Records (EHR).
• Credentialed or Licensed Nurse, Nurse Practitioner, Physician Assistant.

Knowledge, Skills & Abilities

• Expert command of the NextGen portfolio of solutions.
• Ability to represent evolving new markets and complex multi-market strategies.
• Expert, mentor-level knowledge of all NextGen solutions.
• Executive-level sales & operational acumen.
• Highly developed and differentiating interviewing and documentation skills.
• Advanced analytical, problem-solving skills.
• Ability to lead meaningful discovery at all levels of complex client organizations.
• Strong project management skills.
• Exceptional customer focus with effective communication.
• Strong interpersonal skills.
• Ability to initiate, lead without authority, and work cross-functionally.
• Ability to achieve Company Bookings and Team EVENT Targets/Hit Quota.

Company Description

NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.