[Hiring] Sr. Key Account Manager @Alcon

Role Description

As a Sr. Key Account Manager-West Coast supporting Vision Care Key Accounts team, you will be trusted to work on nurturing key relationships within targeted accounts, understanding customer needs, and crafting solutions that benefit both Alcon and its clients. You will lead account functions, develop strategies, and manage contracts, access, and reimbursement. Building long-term partnerships and applying advanced skills to achieve objectives is key. This is a remote position with 50% travel and ideal candidates will be located on the west coast.

• Develop and execute strategic account business plans aligned with customer needs and company objectives
• Deliver account plans and achieve required financial and performance results for assigned Key Accounts
• Lead cross-functional account teams and coordinate internal resources to develop and execute account business plans
• Build and sustain long-term customer partnerships by designing and implementing programs aligned to each customer’s organization, structure, business strategy, and priorities
• Communicate customer insights, opportunities, and account-related activities to internal stakeholders to inform strategy and execution
• Lead customer negotiations and contracting activities with assigned Key Accounts, ensuring mutually beneficial outcomes
• Play a key role in regional and national negotiations, providing strategic input and support to leadership and account teams
• Mentor and develop other Key Account Managers, sharing best practices in account planning, negotiation strategy, and execution
• Implement programs that motivate and enable the field force to achieve goals and continuously improve selling capabilities and product knowledge
• Drive performance to meet or exceed agreed sales and market share targets across the assigned team
• Manage team budgets and expenses effectively and responsibly
• Ensure full compliance with all company policies, procedures, and regulatory requirements
• Provide regular sales performance updates and reporting as agreed
• Identify and implement business-building opportunities to support volume and market share growth
• Leverage customer insights and market intelligence to inform account plans and influence cross‑functional strategy, priorities, and execution

Qualifications

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +15 yrs.; Assoc.+11 yrs.; M.S.+4 yrs.)
• The ability to fluently read, write, understand, and communicate in English
• 7 Years of Relevant Experience

Benefits

• Robust benefits package including health, life, retirement
• Flexible time off for exempt associates
• PTO for hourly associates
• Much more!

Company Description

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.