[Hiring] Solutions Engineer @Redherd.io

Role Description

We are supporting a search for a Pre-Sales Engineer to join a product-focused security team working at the intersection of detection engineering and deception technology. This is a highly technical, customer-facing role focused on managing the product demonstration and evaluation stages of the sales cycle. You will act as a trusted advisor to security teams, helping them understand how deception-based detection works in practice and how it can be effectively deployed in real-world environments. You will work closely with the sales lead, supporting technical engagements, running demonstrations, and ensuring successful proof-of-concept outcomes.

Key Responsibilities

• Customer Engagement & Technical Demonstrations
  • Own and deliver technical product demonstrations to prospective customers
  • Lead customers through evaluation and trial phases
  • Explain detection engineering and deception concepts in a practical, accessible way
• Sales Cycle Support & Technical Advisory
  • Act as a technical advisor throughout the sales and customer success lifecycle
  • Support the sales lead with technical positioning and solution alignment
  • Address technical and operational questions during the evaluation process
• Solution Design & Deployment Guidance
  • Advise customers on deployment strategies across on-prem, cloud, and hybrid environments
  • Recommend placement and integration approaches aligned to detection workflows
• Proof of Concept (PoC) Support
  • Support hands-on customer deployments during trials
  • Troubleshoot issues and ensure successful validation of the product
  • Help demonstrate real-world detection value within customer environments
• Technical Communication & Storytelling
  • Translate technical capabilities into real-world security outcomes
  • Communicate effectively with both technical teams and business stakeholders
• Feedback & Product Collaboration
  • Provide structured feedback from customer engagements to product and engineering teams
  • Contribute to improving product usability and real-world applicability
• Community & Content Contribution
  • Contribute to blogs, talks, or technical content where relevant
  • Engage with the broader cybersecurity community

Qualifications

• Strong understanding of security operations, detection engineering, or incident response
• Solid understanding of network technologies (IP, DNS, DHCP, web infrastructure, etc.)
• Exposure to cloud environments (AWS, Azure, or similar)
• Hands-on experience in offensive security (penetration testing, red teaming, or similar)
• Strong understanding of adversarial behaviour including lateral movement, privilege escalation, and credential access
• Comfortable performing or simulating real-world attack techniques (not just theoretical understanding)
• Experience in a customer-facing technical role (pre-sales, consulting, or similar)
• Comfortable delivering technical presentations, demos, and workshops
• Ability to engage both technical and non-technical stakeholders
• Strong verbal and written communication skills
• Ability to explain complex concepts clearly and practically
• Self-driven, curious, and comfortable operating in a high-autonomy environment

Nice to Have

• You come from a pentesting/offensive security background
• You understand adversarial tactics and TTP's
• Experience with detection engineering, SOC environments, or threat detection pipelines
• Background in blue team, DFIR, or security consulting
• Exposure to deception technologies or advanced detection strategies
• Scripting or tool development experience (Python or similar)
• Public speaking, writing, or community involvement

What Success Looks Like

• Customers successfully complete evaluations and understand the value of the product
• Strong technical trust is built with security teams
• Product feedback meaningfully influences development
• Engagements lead to improved detection capability within customer environments