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Solutions Consultant Director @Masabi

[Hiring] Solutions Consultant Director @Masabi

Feb 26, 2025 - Masabi is hiring a remote Solutions Consultant Director. 💸 Salary: unspecified. 📍Location: UK.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

As Solutions Consulting Director, you will lead a team that sits at the heart of Masabi’s business, bringing together strategic thinking, technical expertise, and a customer-first approach to drive success.

  • Unify and lead our Pre-Sales and Solutions Engineering teams, ensuring clients receive the best experience from early discussions to ongoing success.
  • Influence how to shape solutions and evolve our platform, enabling agencies of all sizes to deliver seamless fare payments to riders.

Responsibilities

  • Lead and Shape the Solutions Consulting Team
    • Define and execute a clear vision and strategy for the Solutions Consulting function, ensuring alignment with company goals and customer needs.
    • Foster a collaborative, inclusive, and high-performance culture, coaching and mentoring a growing team.
    • Set and drive best practices across pre-sales and post-sales engagements, ensuring consistent, impactful client interactions.
    • Ensure alignment between Pre-Sales and Post-Sales teams for a seamless client experience.
  • Drive Revenue Growth & Customer Impact
    • Partner Sales leadership to provide strategic solution guidance early in the sales cycle.
    • Collaborate with Customer Success and Account Management to ensure clients maximize the value of our platform.
    • Develop and scale a billable Solutions Consulting service, helping agencies optimize fare policies, integrations, and system strategies.
    • Ensure proposals, Statements of Work (SOWs), and deliverables are clear, compelling, and aligned with client expectations.
  • Optimize Solution Design & Implementation
    • Guide the team in tailoring scalable, impactful solutions to client challenges.
    • Lead design phases for large-scale implementations, ensuring best practices in discovery, solution architecture, and technical leadership.
    • Work closely with Product, Engineering, and Delivery teams to ensure smooth implementation and long-term success.
    • Act as a senior escalation point for high-priority opportunities, ensuring smooth execution and alignment.
  • Industry & Product Leadership
    • Identify opportunities for product enhancements, new integrations, and strategic partnerships based on customer insights.
    • Collaborate with Product teams to prioritize platform investments based on client needs and industry trends.
    • Serve as a trusted expert in public transit fare payment strategies, helping shape the future of the industry.

Qualifications

  • Understand public transit profoundly and empathize with the challenges agencies face, either through direct experience or a related field.
  • Have a track record of leading Solutions Consulting, Pre-Sales, or Solutions Engineering teams in a SaaS, enterprise, or transit technology environment.
  • Know how to balance big-picture strategy with hands-on execution, ensuring both team success and customer impact.
  • Enjoy mentoring and developing teams, fostering a culture of continuous learning and shared success.
  • A problem-solver willing to step in when needed, while empowering your team to thrive.
  • An exceptional communicator, able to simplify complex ideas and bring people together around a shared vision.

Why Join Us?

  • Opportunity to lead a passionate and dynamic team shaping the future of urban mobility, making a lasting impact on cities and transport systems worldwide.
  • Join a culture that celebrates innovation, collaboration, and shared success.
  • Careers at Masabi are for people going places - driven by a mission to make transit fair and accessible for all.
  • We operate with openness and trust, creating an environment where everyone feels empowered to bring their whole, authentic selves to work.
  • We welcome applications from underrepresented backgrounds and encourage you to share your pronouns at any stage.

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Before You Apply
📍 Be aware of the location restriction for this remote position: UK
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Solutions Consultant Director @Masabi
Sales / Business
Salary 💸 unspecified
Remote Location
UK
Job Type full-time
Posted Feb 26, 2025
Apply for this position Unlock 54,645 Remote Jobs
📍 Be aware of the location restriction for this remote position: UK
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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