[Hiring] Senior Solution Engineer @AvePoint

Role Description

Are you looking for a role where you can leverage your technical expertise and customer-facing skills in the dynamic tech industry? This position offers you the chance to excel as a pre-sales professional, working with cutting-edge software solutions. We provide continuous training and mentorship to support your journey to success as a sales engineer.

As the key technical lead, you will collaborate with our partner account managers throughout the sales lifecycle of our Elements/Channel business. In this consultative role, you will help close new deals by delivering technical presentations of AvePoint solutions and providing pre-sales support to both prospective and returning partners and customers.

• Presenting and demonstrating AvePoint’s product offerings relevant to partners and customers objectives remotely and on-site.
• Successfully facilitating Solution Discovery, Solution Overview, and Technical Deep Dive sessions with partners and customers.
• Communicating with prospective partners/customers, assisting and guiding them through their evaluation and selection process.
• Building environments tailored to partners and customers requirements as Proof of Concept during the sales lifecycle to illustrate product capabilities and how they align specifically with customer objectives.
• Participating in writing proposals in response to RFIs / RFPs that showcase how the AvePoint product line can satisfy customer requirements with attractive return on their investment.
• Collaborate with partners to develop joint go-to-market strategies and initiatives that drive business growth.
• Assist partners in pre-sales activities, including solution and technical demonstrations or enablement.
• Sharing information with the sales and technical teams about our products and the market.
• Helping the sales team identify and understand partners and customers business objectives and organization to best align AvePoint technology.
• Establishing relationships with key customer/partner business and technical advocates that have the power to drive long-term AvePoint solution adoption within their company.
• Developing partners and customer's buying vision for how AvePoint can help them reduce costs and increase business agility.
• Supporting AvePoint Partner and Marketing teams with their online and in-person events including workshops, tradeshows, and webinars.
• Ownership of technical sales opportunity and partner recruit closure.

Qualifications

• University degree or equivalent experience (Computer, Technology and Engineering majors preferred).
• 6+ years of relevant work experience.
• Confident and enthusiastic presentation skills.
• Quick and self-motivated learner.
• Advanced business and technical communication skills – can lead conversations to align technical value to client’s business needs.
• Readiness to think strategically to help close deals using technical knowledge coupled with sales mentality.
• Understanding of the Channel Business in how ISVs work with Partners like Managed Service Providers, Value Added Resellers, Distributors, and/or Systems Integrators.
• Ability to maintain excellent relationships with customers and colleagues.
• Ability to work individually and within a highly collaborative team.
• Willingness to learn and adapt in a dynamic and fast changing environment.
• Authoritative business analysis capabilities.
• Advanced troubleshooting skills.

Requirements

• Experience in IT professional related topics such as server and software installation, configuration and administration, especially for Windows Server, Microsoft SQL Server, Dynamics CRM, SharePoint, Microsoft 365 & Azure technologies.
• Understanding of Microsoft SharePoint architecture, components, and configuration, including the differences between SharePoint versions and hybrid architecture.
• Working knowledge of TCP/IP, DNS, SMTP, and DHCP technologies.
• Working knowledge of Microsoft SQL Server, IIS, and Active Directory.
• Broader knowledge of server and cloud offerings in the tech industry i.e. Office 365, Azure, AWS, Google Cloud is strongly preferred.

Benefits

• Competitive, fair, and equitable total rewards.
• Base salary range: $125,000 - $175,000.
• Comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO).
• Depending on the role, bonuses, commissions, or equity (RSUs).