[Hiring] Senior Manager, Professional Services Sales @Automation Anywhere

Role Description

The Sr. Manager, Professional Services Sales role is a senior revenue position responsible for driving Professional Services pipeline, bookings, and strategic services attachment across new and existing enterprise accounts. You will partner with Account Executives, Solution Architects, and Professional Services Delivery leaders to position Automation Anywhere's services portfolio as a core component of transformational automation programs — ensuring clients achieve measurable business outcomes at speed and scale.

You will make an impact by being responsible for:

• Professional Services Revenue Generation & Pipeline Development
  • Owning and driving professional Services bookings targets across a defined North America territory or vertical segment
  • Identifying, qualifying, and closing Professional Services opportunities including implementation services, Ignite engagements, managed services, and outcome-based delivery programs
  • Building and maintaining a healthy Professional Services pipeline by partnering closely with field sales, channel, and alliances teams
  • Developing Professional Services-specific account plans aligned to customer automation roadmap and business priorities
• Solution Positioning & Value Selling
  • Positioning Automation Anywhere's Professional Services portfolio as the compelling choice for both existing clients and new prospects
  • Developing compelling Professional Services proposals, SOWs, and business cases tailored to client outcomes — including cost savings, FTE reallocation, DSO reduction, and working capital impact
  • Leading Professional Services discovery conversations to uncover scope, complexity, and investment requirements for automation programs spanning AP, AR, Payroll, and other enterprise functions
  • Articulating the value of Agentic Process Automation (APA) engagements to C-suite and operational stakeholders
• Partner & Delivery Collaboration
  • Working cross-functionally with Professional Services Delivery, Solution Engineering, and Customer Success to ensure Professional Services scope is correctly defined, priced, and deliverable before commitment
  • Collaborating with strategic SI partners to co-sell and co-deliver Professional Services programs, defining clear accountability between partner and Automation Anywhere delivery
  • Ensuring smooth handoff from sale to delivery, with defined success criteria, KPIs, and governance frameworks established at deal close
• Commercial Structuring & Deal Execution
  • Structuring Professional Services engagements commercially, including milestone-based, T&M, fixed-fee, and outcome-based pricing models
  • Navigating deal desk, legal, and approval processes for Professional Services investments, co-investment programs, and strategic concessions
  • Managing contract negotiations and SOW finalization in coordination with legal and finance teams
  • Tracking and reporting Professional Services pipeline, forecast, and bookings through Salesforce with accuracy and discipline
• Customer Engagement & Thought Leadership
  • Serving as a trusted advisor to enterprise clients, helping them build automation business cases, prioritize use cases, and structure multi-phase delivery roadmaps
  • Representing Automation Anywhere Professional Services capabilities at industry events, QBRs, and executive briefings
  • Contributing to the development of Professional Services sales plays, competitive battlecards, and ROI frameworks for use across the North America field team

Qualifications

• Bachelor's degree in Business, Technology, or a related field; MBA is a plus
• 10+ years overall work experience with 7+ years in Professional Services sales, solution selling, or Professional Services pre-sales within enterprise SaaS, automation, or digital transformation environments
• Demonstrated track record of meeting or exceeding Professional Services bookings targets in complex, multi-stakeholder enterprise sales cycles
• Deep familiarity with the automation and RPA landscape — including Automation Anywhere, UiPath, Blue Prism, or equivalent platforms
• Experience selling alongside or through System Integrator (SI) and Business Process Outsourcing (BPO) partners, with a clear understanding of co-delivery commercial models
• Strong ability to scope Professional Services engagements, develop SOWs, and build financial business cases aligned to client outcomes
• Excellent executive presence and ability to engage VP/C-suite stakeholders across IT, Operations, and Finance
• Experience working with Agentic AI, intelligent document processing, or complex APA use cases is a strong differentiator
• Proficiency in Salesforce for pipeline management and forecasting

Requirements

• Revenue ownership mindset with strong commercial acumen
• Ability to translate technical Professional Services capabilities into measurable business value
• Strategic account planning and executive relationship management
• Collaborative cross-functional selling across sales, delivery, and partner ecosystems
• Strong negotiation, proposal development, and SOW structuring skills
• Disciplined pipeline management and forecast accuracy
• Ability to operate with agility in a high-growth, competitive technology environment

Benefits

• Flexible work schedule / remote roles
• Unlimited Personal Time Off
• 12 holidays off per year
• 4 days volunteer time off per year
• Eligible for 4 company Achievement days off per year
• Variety of health care and well-being benefits
• Paid family/parental leave