[Hiring] Senior Director, SI Partnerships @Salesforce

Role Description

Salesforce is seeking a high-impact SI Partnerships Leader to build, manage, and scale a world-class ecosystem of System Integrators for our Agentic Process Automation suite of products. This individual will be responsible for the end-to-end health of our SI relationships, focusing on shifting the ecosystem from basic awareness to deep product proficiency. You will own the operational management of the partner lifecycle, ensuring that our partners are architecturally sound, operationally aligned, and equipped to lead Channel-Driven Sales initiatives.

This is a high-visibility role that sits at the intersection of Product, Sales, and Global Alliances. You will be responsible for building the strategic "Cookbook" that allows SIs to deliver complex Agentic AI transformations at scale. The ideal candidate balances a "Partnership-First" mindset with a rigorous focus on governance, ensuring every partner engagement meets the high standards of Salesforce’s enterprise customers.

The Salesforce Strategic Technology Partnerships team establishes, scales, and executes transformational alliances globally. We focus on "Middle-Office" and supply chain innovation, driving revenue through partner proficiency and customer success. Our team values trust, grit, agility, and the ability to solve complex problems in a rapidly evolving AI landscape.

Responsibilities

• Act as the primary executive point of contact for key SI partners, fostering deep institutional alignment and long-term commitment to the Salesforce Agentforce roadmap.
• Design and execute technical enablement programs that go beyond certification, ensuring partners possess the architectural depth to deliver complex, autonomous process automation.
• Lead the joint GTM strategy to drive partner-originated pipeline. Work closely with Sales and Marketing to empower SIs to lead the sale and implementation of AI-powered solutions.
• Own the governance infrastructure for the ecosystem, including partner tiering, onboarding workflows, support escalation paths, and contract management.
• Partner with CIOs and Partner Architects to ensure SI-led deployments are scalable, secure, and aligned with Salesforce’s "Agentic Enterprise" vision.
• Design and deliver Quarterly Business Reviews (QBRs) and partnership scorecards that track key performance indicators (KPIs) such as partner-led ACV, implementation health, and consultant proficiency.
• Collaborate with Product, Legal, Operations, and Enablement to remove friction from the partner journey and accelerate speed-to-market for partner-led initiatives.

Qualifications

• 15+ years of leadership experience in SI Alliances, Channel Management, or Management Consulting within the enterprise SaaS, AI and Automation space.
• Demonstrated success in building and managing partner programs that drive significant Channel-Led Revenue.
• Experience moving a partner network from "early adopters" to a high-proficiency, repeatable delivery engine.
• Background in leading strategic architecture engagements or enterprise-wide AI adoption initiatives.
• Strong experience in partner governance, operational workflows, and data-driven relationship management.
• Deep understanding of the Salesforce platform, its ecosystem, and the unique challenges of "Middle-Office" automation.

Desired Skills

• Ability to design long-term ecosystem strategies while executing on immediate GTM milestones.
• Ability to influence C-suite stakeholders both internally and within the partner organization.
• A team player who can navigate matrixed organizations to align disparate stakeholders toward a common goal.
• A proactive attitude with the ability to thrive in a fast-paced environment and work through significant ambiguity.

Education

• Bachelor’s degree in Business, Engineering, or related field; MBA or relevant post-graduate degree preferred.

Benefits

• Time off programs
• Medical, dental, vision, mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program