[Hiring] Senior Director Cloud Development and Sales Engineering @Western Digital

Role Description

The Position is a high-impact, cross-functional leadership role responsible for developing and driving strategic technical engagements across North America customer accounts partnering with our Engineering and Business team developing new opportunities for our rapidly expanding storage product portfolio.

As the Voice of the Customer within Western Digital, the position will have responsibility to align customer needs with our Engineering and Business teams, foster joint technology partnerships between WD and our customer Engineering teams, and building strategic bridges between customer stakeholders and Western Digital’s business units. This role demands leadership, technical depth, and the ability to influence both internal and external teams.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Customer & Technical Leadership
  • Quickly develop new relationships with key technical decision makers within the industry in the rapidly evolving Storage infrastructure.
  • Introduce Western Digital’s product portfolio at these companies and influence customer sentiment to utilize and partner with Western Digital.
  • Delivery technical presentations on our products and technology to key technical stakeholders including CTOs and Product managers.
• Cross-Functional Collaboration
  • Foster collaboration between our Engineering and Sales Organization leaders to align on our technology roadmaps and the messaging to our customers on our strategy and future direction.
  • Work closely with our Sales and Marketing organization to develop their technical skills and partner on the engagement of new customers.
• Technical Expertise
  • Utilize their Storage solution architecture expertise to educate and influence both internal and external stakeholders on the future direction of storage technologies.

Qualifications

• Enterprise storage expertise with a strong foundation in either HDD or SSD technologies.
• Cloud experience: Deep understanding of how storage integrates with cloud environments and its role in enterprise systems.
• Proven track record in pre-sales, solution design, and customer engagement.
• Proven ability to articulate and quantify the value of software solutions, including ROI and organization benefits.
• Customer obsession: A relentless focus on understanding and addressing customer needs.
• Strategic situational awareness: Ability to decipher unspoken customer needs, synthesize insights, and uncover opportunities.
• Excellent presentation and storytelling skills, with the ability to simplify complex concepts for diverse audiences.
• Experience running executive-level meetings and engaging with customer leadership to build trust and influence decisions.
• Strong collaboration skills, working effectively with customers and internal teams to deliver shared goals.
• Demonstrated ability to balance technical understanding with a focus on business outcomes.
• Leadership experience, with a proven track record of leading customer-facing teams to deliver exceptional results.

Requirements

• Progressive years of work experience developing or marketing storage products and architectures.
• Advanced and demonstrated experience of team leadership.
• Technical degree in Electrical Engineering, or Computer Engineering.
• MBA or equivalent experience is an asset.

Benefits

• Comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance.
• Tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity.
• Tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the WD Savings 401(k) Plan.