[Hiring] Senior Associate, Sales Operations @Nutrafol

Role Description

Nutrafol is looking for a detail-oriented and analytically driven Sales Operations professional to support our Pro Channel organization. In this role, you'll be a key operational resource for both our field sales teams and internal leadership — keeping data, reporting, and day-to-day business processes running smoothly. This is a great opportunity to grow your career within a high-impact function at a fast-growing wellness company. Due to the needs of the business, must be comfortable working East Coast hours.

Responsibilities

• Data & Analytics
  • Monitor and maintain the accuracy and completeness of data within Salesforce and Tableau
  • Conduct regular data audits and investigations to identify and resolve discrepancies
  • Support the review and distribution of daily, weekly, and quarterly performance reports
  • Assist in the optimization and maintenance of goal-setting and quota methodologies
  • Support the administration and tracking of incentive compensation plans
  • Maintain and improve territory alignment and allocation processes
  • Support the data exchange process with external customers and partners
• Sales Reporting & Operations
  • Assist in the design and enhancement of field-facing reports and dashboards
  • Support field communications in partnership with Sales Operations leadership
  • Partner cross-functionally with Finance, Operations, and Marketing on business planning and operational calendar activities
  • Help maintain and improve tools that allow field teams to plan, execute, and track performance
  • Serve as a reliable resource for field reps and managers on operational processes and system questions
• Business Operations & Administrative Support
  • Coordinate and support recurring Sales Operations rhythms including team meetings, business reviews, and planning cycles
  • Assist in preparing presentations, recaps, and materials for leadership meetings and QBRs
  • Track and follow up on open action items and project deliverables across the Sales Ops team
  • Help onboard new field reps by coordinating system access, tools, and operational resources
  • Manage and maintain shared documentation, process guides, and operational playbooks
  • Support vendor coordination and assist with tracking contracts, invoices, and purchase orders
  • Assist leadership with ad hoc research, analysis, and special projects as needed

Qualifications

• Bachelor's degree required; advanced degree a plus
• 3–5 years of experience in Sales Operations, Business Operations, or a related support function within wellness, nutraceuticals, cosmetics, medtech, or a field-sales-driven industry
• Hands-on experience with Salesforce, CRM or equivalent
• Experience with Tableau or similar reporting visualization tools
• Exposure to incentive compensation, territory management, or quota-setting processes preferred
• Strong Excel/data skills; experience with reporting tools and dashboards
• Proficient in Microsoft Office and/or Google Workspace for document and presentation prep
• Highly organized with strong attention to detail and the ability to manage multiple priorities
• Clear communicator who can translate data into actionable insights for field stakeholders
• Comfortable working independently and collaborating across teams in a fast-paced environment

Requirements

• Nutrafol takes into consideration a wide range of factors in final compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.
• The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package.
• Salary Range: $80,000 — $90,000 USD

Benefits

• Fully remote work experience
• Comprehensive medical, dental, and vision package, including FSA program
• 401K with employer match
• Quarterly Bonus Program
• Flexible PTO
• Two company-wide wellness breaks every day
• Free lunch on us every Tuesday and Thursday via Seamless/Grubhub
• Monthly wellness stipend
• Monthly internet stipend
• Monthly cell phone stipend
• Annual learning & development stipend
• Free meditation app membership (Headspace)
• Free Nutrafol subscription
• Pet insurance discounts and benefits