[Hiring] Senior Account Manager @Allied Benefit Systems

Role Description

The Senior Account Manager has full command of an assigned book of Allied clients. The position involves management of group health plans which are self-funded. This position serves as a direct resource to Allied’s Account Management Teams and specifically the Account Executive who acts as team lead. The Senior Account Manager will help identify appropriate carriers, managed care networks, manage the new business implementation process, preparing and submitting reporting for key accounts, implement plan changes, perform client presentations and review plan performance. Communicating compliance requirements and evaluating benefit plans is essential. The position is responsible for the overall client satisfaction of the account.

Essential Functions

• Act as the liaison between the client/broker and Allied Executives and various Allied Departments involved with the benefit plan.
• Provide communication and services to clients and brokers regarding ACA compliance, claim issue resolution, reporting, industry related and legislative information.
• Conduct quarterly meetings to review plan performance reporting and build Allied/client relationship and ensure client satisfaction.
• Implement and manage new client implementations, lead implementation meetings to team of managers, provide follow up on open or missing items to complete the installation.
• Communicate plan changes internally about plan design changes, contract specifications, accounting/billing, and any vendor partner changes.
• Prepare and host Employee Presentations, Administrative Procedures Training, Web Site Training, Benefit Management Reporting and analysis.
• Troubleshoot, identify and improve internal processes with various Allied departments.
• Produce and analyze Ad Hoc reporting when requested from the client/broker/Account Executive.
• Cross sell various Allied services a client may not be utilizing currently.
• Ability to present renewals on existing Allied business.
• Manage a mature, complex block of business which contains large, complicated benefit plan designs, multi-location claims and billing structures and includes benefit plan partners outside of Allied’s recommendation.
• Additional duties as assigned.

Qualifications

• Bachelor’s degree or equivalent experience required.
• At least 5 years as an Account Manager required.
• 3-5 years of experience with group health insurance required.
• Experience with self-funded health plans is preferred but not required.
• Strong written and verbal communication skills required.
• Intermediate level work experience with Microsoft Office, Word, Excel, Access, and PowerPoint software applications.
• Public Speaking and an ability to present information regarding benefits and compliance.

Requirements

• Job Knowledge
• Time Management
• Accountability
• Communication
• Initiative
• Customer Focus

Certificates and Licenses

• Life and Health Insurance Producers license preferred.

Physical Demands

• This role requires long periods of typing, sitting, and computer work.

Work Environment

• Remote.

Benefits

• Competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life and Disability Insurance.
• Generous Paid Time Off.
• Tuition Reimbursement.
• EAP.
• Technology Stipend.