[Hiring] Senior Account Manager @Bon Secours Mercy Health

Role Description

The Senior Account Manager, Population Health manages key accounts, from consultative engagements to the onboarding and implementation of large health systems for Health Select Services (HSS) Accountable Care Organization (ACO)s by identifying upselling opportunities and uncovering additional areas for revenue generation across the (HSS) portfolio. In addition to managing active accounts, this position plays a key role in business development including conducting market research, identifying strategic recruitment targets for each performance year, supporting RFP responses, and preparing statements of work. This role requires strong relationship-building capabilities and the ability to engage with stakeholders at all levels of internal and external organizations—including C-suite executives, Market Presidents, and regional leaders—to ensure successful outcomes and high client satisfaction.

• Serves as a trusted advisor to key client accounts and members of the Population Health executive leadership team, fostering strategic alignment and long-term partnership value.
• Builds and manages a robust pipeline of partnership opportunities, tracking progress, analyzing conversion rates, and providing regular updates to leadership on pipeline status and projected growth.
• Leads the full lifecycle of partnership agreements, from initial drafting and negotiation through due diligence, execution, and implementation—ensuring alignment with legal, contractual, and regulatory requirements.
• Collaborates closely with implementation teams to ensure seamless onboarding of new partners and successful execution of joint initiatives, including the development of integrated implementation plans.
• Prepares executive-level presentations and strategic readouts, summarizing partnership performance, impact, key metrics, milestones, and challenges for senior leadership.
• Supports enterprise-wide priorities by leading or contributing to special projects assigned by the Executive Leadership Team, with a focus on executing strategic and operational initiatives.
• Partners with executive team members to develop and implement growth strategies aligned to client-specific short-, mid-, and long-term financial proformas; and to inform and strengthen sales and client retention efforts.

Qualifications

• Bachelor’s degree in healthcare administration, Business, Management, or a related field (required)
• Master's degree or healthcare operations certification preferred
• 5 years’ experience as Account Manager or similar role (required)
• 2 years of experience as Account Manager in respective industry (preferred)
• Salesforce (Preferred)

Requirements

• This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
• Benefits may vary based on the market and employment status.