[Hiring] Salesforce Solution Engineer @NeuraFlash, Part of Accenture

Role Description

NeuraFlash, Part of Accenture is growing and hiring a Solutions Engineer! As a member of our Solutions Engineering team, you’ll be heavily involved in the pre-sales process for a variety of cutting-edge technology projects primarily with Salesforce, Agentforce, and more! Working closely with and reporting to our Senior Director of Solutions Engineering, you will be responsible for:

• Demonstrating and creating value for NeuraFlash, Part of Accenture services and products for Salesforce.
• Building technical credibility in compelling demonstrations.
• Creating accurate and competitive proposals for projects.

As a Solution Engineer, you'll also contribute to our product development efforts and Service/Agentforce Product Portfolio through field feedback to our Product Managers.

YOU'LL HAVE THE OPPORTUNITY TO:

• Demonstrate Salesforce and NeuraFlash, Part of Accenture's products/assets to customers.
• Lead discovery sessions, presentations, and workshops with prospects and customers.
• Gather requirements for large-scale service transformation projects.
• Create compelling demos and deliver to customers and prospects, showcasing the power of the Salesforce platform and the value of NeuraFlash, Part of Accenture as a Consulting Partner.
• Create and modify Proposals SOW’s and create responses to RFP’s working alongside the NeuraFlash, Part of Accenture delivery team.
• Help maintain and update lead management, pipeline & forecasting in Salesforce.
• Be liaison between the sales and the technical team to improve efficiency in customer sales responses and product improvements.
• Learn about Salesforce, Agentforce, Einstein, AWS and our AI products and provide recommendations to customers and internal teams on leveraging Salesforce and AI to meet specific business needs.
• Collaborate closely with delivery to develop project scope & estimates and execute our pre-sales process to the highest degree.
• Provide customer feedback and solutions to product management to continue to advance our portfolio of AppExchange products.
• Continuously ensure the highest possible level of customer experience.
• Drive innovation in the areas of Salesforce capabilities and AI in full partnership with NeuraFlash, Part of Accenture’s AI teams.

Qualifications

• 2 - 3 years experience selling CRM solutions/services - preferably Salesforce and Agentforce or a similar technology.
• 2 - 3 years in customer facing role, preference for Pre-Sales/Solution Engineering experience.
• B.S. in Computer Science, Mathematics, Engineering, or similar technical degree or equivalent experience.

Requirements

• 2 - 3 years in a consulting role.
• Expert understanding of contact center telephony solutions.
• Solid understanding of the Salesforce platform & architecture.
• A keen interest in learning rapidly in the AI Space.
• Strong customer facing skills.
• Attention towards detail with great communication skills.
• Team player.
• Passion to succeed and drive the company forward.

Benefits

• Remote & In-Person: Flexible work arrangements with a focus on keeping everyone connected.
• Travel: Anticipated travel commitment of up to 25% for certain roles.
• Flexibility: Culture of trust and understanding regarding work hours.
• Collaboration: Opportunities for team feedback and suggestions.
• Celebrate Often: Regular team celebrations and fun activities.