[Hiring] Salesforce Administrator @Mercer Advisors

Role Description

The Salesforce Administrator will assist in the ongoing development of our Salesforce platform. The successful candidate will have a record of success in improving processes and creating efficiencies within Salesforce. The administrator will work closely with our internal Salesforce team to deploy new business processes, create enhancements for our current org, and manage the internal Salesforce request inbox. This person will also work with other departments to create lists, reports, dashboards, and facilitate other data requests within Salesforce.

Essential Job Functions

• Create and edit objects and fields.
• Create and edit triggers and validation rules.
• Create and edit Flows, Process Builder, and Workflows.
• Create and edit Profiles, Permission sets, and Sharing Rules.
• Create and edit Reports and Dashboards.
• Work with the Salesforce team in a Scrum project environment.
• Establish suitable processes to support our user base.
• Maintain the ticket queue and respond to users in a timely, polite, and efficient manner.
• Process data loader and report creation requests.
• Other duties or tasks assigned by management.

Qualifications

• 2+ years in Salesforce software Administration is required.
• Salesforce Administrator certificate is required.
• Salesforce App Builder certificate is required.
• Experience utilizing Flows, Process Builder, and Workflows.
• Experience in Salesforce security setup.
• Highly organized and detail-oriented.
• Excellent communication, analytical, and organizational skills.
• Experience with Data Loader.
• Experience working in Sandboxes and using change sets to push development to Production.
• Working knowledge of Lightning components is preferred.
• Experience with Salesforce Lightning is required.
• Experience working with Page Layouts, Validation rules, and Field Sharing.
• Knowledge of the financial service industry is preferred.

Requirements

This professional role requires availability during standard business hours of Monday through Friday from 8AM to 5PM. At times, the role may have early or late hours to meet business tasks and deadlines for external and internal client needs.

Working Conditions

This position may be in a professional office environment or a dedicated home office workspace which is free of interruptions. Basic technology needs will be provided to satisfy position requirements. Routinely sitting and standing for periods of time. No heavy lifting over 10 lbs. Travel assumed up to 20% of the time.

Benefits

• Company Paid Basic Life & AD&D Insurance.
• Company Paid Short-Term and Long-Term Disability Insurance.
• Supplemental Life & AD&D Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance.
• Three Cigna medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan.
• Kaiser Medical plans available in California.
• Health Savings Account (HSA) with company contributions if enrolled in either HDHP medical plan.
• Two comprehensive Dental Plans.
• Vision Insurance Plan.
• Dependent Care Savings Account for child and dependent care.
• 14 Company Paid Holidays including a full week off at Thanksgiving.
• Generous paid time off program for vacation and sick days.
• Employee Assistance Plan.
• Family Medical Leave.
• Paid Parental Leave (8 weeks).
• Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (8 weeks).
• Adoption Assistance Reimbursement Program.
• Company Paid Concierge Services for you and your loved ones.
• 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match.
• Pet Insurance.