[Hiring] Sales Support Administrator @Trinetix

Role Description

Trinetix is looking for a skilled Sales Support Specialist (Administrator). Join our team and collaborate with a leader in global connectivity with over 30 years of experience operating one of the world’s most reliable Internet backbones. This is a unique opportunity to contribute to an organization shaping the future of digital communication, while being part of a team that strengthens collaboration, ensures data accuracy, and streamlines workflows across international markets.

Qualifications

• 3–5 years of business experience in a sales support or administrative role
• Experience with CRM systems (Salesforce required)
• Proficiency in MS Excel
• Strong communication skills and fluency in English (spoken and written)
• Ability to collaborate with internal teams (Solution Engineering, Procurement, Product Management, Pricing Desk)
• Experience in data entry and quality assurance

Requirements

• Telecom industry experience (nice-to-have)
• University degree (nice-to-have)

Core Responsibilities

• Provide administrative support to account managers and sales teams
• Ensure accuracy of customer order data for Billing, Delivery, and other departments
• Manage billing profile changes, novations, credit notes, and site code updates
• Validate invoice dates and billing amounts
• Support internal projects requiring sales administration expertise

Expected Qualifications

• Take ownership of administrative processes that impact sales operations
• Deliver accurate and timely support to ensure smooth execution of customer orders
• Solve complex administrative challenges and contribute to process improvements
• Make sound decisions independently while collaborating across teams and geographies
• Drive efficiency by introducing new tools, workflows, or practices

Benefits

• Continuous learning and career growth opportunities
• Professional training and English/Spanish language classes
• Comprehensive medical insurance
• Mental health support
• Specialized benefits program with compensation for fitness activities, hobbies, pet care, and more
• Flexible working hours
• Inclusive and supportive culture