[Hiring] Sales Operations, Senior Deal Desk Specialist @Experian

Role Description

The Senior Deal Desk Specialist governs complex, high-value, and non-standard sales opportunities to ensure they are complete, compliant, and ready to progress through the sales lifecycle. You will serve as the primary point of coordination between Sales and partners during deal formation, managing approvals, dependencies, and timelines.

In addition to deal execution, the Senior Deal Desk Specialist identifies opportunities to improve deal governance, reduce friction, and enable scale through process improvement and automation.

Key Responsibilities

• Conduct intake of complex sales opportunities to ensure completeness and readiness for review
• Collect, review, and validate supporting artifacts, including related agreements, previously approved pricing, and prior compliance or vetting reviews
• Manage collaboration with cross-functional stakeholders, including Contracts/Legal, Pricing, Compliance, Vetting, and Billing
• Act as the primary liaison between Sales and internal partners during deal structuring and approval
• Support Sales with follow-up items required to advance opportunities through approval workflows
• Track deal progress and dependencies, holding stakeholders accountable to timelines and SLAs
• Ensure all required approvals are secured, documented, and properly recorded before opportunities progress through sales stages and execution
• Identify recurring issues, bottlenecks, and quality gaps in deal execution. Recommend process improvements and opportunities for automation

You will report to Experian's Senior Sales Operations Manager.

Qualifications

• 7+ years experience supporting complex B2B sales processes and/or deal governance
• Stakeholder management and communication skills
• High judgment, attention to detail, and ability to operate in ambiguity
• Ability to work independently with minimal supervision and as part of a team
• Experience with CRM systems (Salesforce preferred)
• Experience identifying and driving process improvement projects

Benefits

• Great compensation package and bonus plan
• Core benefits including full medical, dental, vision, and matching 401K
• Flexible work environment, ability to work fully remote, hybrid or in-office
• Flexible time off, including volunteer time off, vacation, sick, and 12-paid holidays

At Experian, our people and culture set us apart. We're committed to creating an environment where everyone feels they belong and can excel. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software.

• We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
• We invest in people and new advanced technologies to unlock the power of data.
• As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries.
• Our corporate headquarters are in Dublin, Ireland.