[Hiring] Sales Manager @Cendyn

Role Description

The EMEA Sales Manager is a highly organized, results-driven hunter, who thrives in a fast-paced environment and has a proven track record of hitting quota. The ideal candidate has experience in software sales in the Hotel industry and is responsible for new business acquisition across the entire range of Cendyn products and services.

• Develop and execute a comprehensive territory sales plan for selling Cendyn’s cloud-based software and services platform within assigned territory.
• Develop and maintain a robust, diversified sales pipeline for potential new customers.
• Review and analyze market data.
• Identify potential hotel, management company, brand and ownership company targets.
• Cold calling and lead generation.
• Proactive inbound lead response time.
• Analyze business needs of prospects and develop solutions that meet their needs.
• Utilize consultative sales approach—ask relevant questions to uncover needs, identify barriers and overcome objections.
• Thoroughly vet out each customer’s decision-making process, timelines, key stakeholders during the sales process. Knowledge of MEDDICC methodology is an advantage.
• Develop and maintain rapport with key stakeholders for prospects and customers to build strong long-term partnerships.
• Prepare and deliver compelling sales presentations and sales proposals.
• Identify additional product opportunities and upsell existing customers.
• Timely and professional follow-up with both internal team members and customers.
• Negotiate and prepare contracts with potential customers, understand the legal ramifications of contracts.
• Achieve Sales Quota on a consistent basis throughout the year.
• Represent the company during trade shows and other official occasions/events.
• Use Salesforce (or other CRM) as the system of record for all sales activity, comply with SOPs for keeping accounts, leads, opportunities, contacts and activity up to date.
• Establish thorough knowledge of Cendyn’s product and service offerings, pricing structure, contract management parameters, policies and procedures.
• Liaise with Cendyn Marketing team to implement Marketing strategy within assigned territory.
• Promote Cendyn brands during trade shows and other events in your region.
• Follow internal processes to assist Project Management and Customer Success teams successfully onboard new customers.
• Participate in regular structured sales and business training programs to improve sales performance.
• Develop and maintain awareness of industry trends, opportunities and competitive landscape.

Qualifications

• Bachelors Degree preferred / required or any equivalent relevant business knowledge.
• Proven experience in sales in hotel, in travel or hospitality suppliers in a sales environment.
• Experience in successfully selling cloud-based software, SaaS solutions.
• Experience in working on your own and being self-motivated.
• Successful track record of building, managing and closing sales pipeline.
• Strong sales, analytical, pragmatic, organization, communication and people skills required.
• Working knowledge of hotel sales management.
• Ability to adapt quickly to new technologies, products and procedures.
• Ability to work and thrive in a multi-tasked and fast-paced environment.
• Ability to innovate, overcome obstacles and implement best practices including sales methodologies.
• Ability to travel as required to support regional and corporate business objectives.
• Proficiency with Microsoft Office Suite required (Word, Excel, PowerPoint, Outlook) and computer savvy to learn other applications as needed.

Requirements

• Sales: Proven experience in successfully selling cloud-based software, SaaS sales; preferably in Hospitality industry.
• Relationship Building: Builds effective relationships through positive communication that motivates and influences others in achieving corporate objectives.
• Personal Effectiveness: Produces outstanding results both professionally and personally by being proactive and committed.
• Customer Focus: Passionately meets and exceeds customer expectations.
• Managing complexity: Able to work effectively in a highly complex, diverse, changing environment.
• Goal setting/short term planning: Achieves results by setting goals using quality planning, analysis and decision making.
• Business Management: Produces outstanding results by effective management of business processes.
• Professional “get it done” attitude and work ethic.

Work Environment

This job operates in a home office environment and is an outside sales role. Working in a home office environment requires a high degree of discipline.

Travel

This position requires up to 30-50% travel. Frequently, travel is outside the local area and overnight.

EEO Statement

Cendyn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. This policy applies to all terms and conditions of employment.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.