[Hiring] Sales Executive - BPO/BPaaS - Insurance @NTT DATA

Role Description

Market-maker who originates deals proactively. Successful candidates will be adept and have a track record of creating demand in the market and establishing relationships with decision-making buyers of the service.

• Subject Matter Expert in one or more of the following industries:
  • Banking & Financial Services
  • Fintech
  • Insurance (P&C, L&A)
  • Manufacturing
  • Retail
  • Consumer
  • Travel & Hospitality
  • Hi-tech
  • Energy & Utilities
  • Telecom
  • Healthcare (Payor, Provider)
  • Life Sciences
• Utilize a consultative approach to understand the unique challenges, dynamics, constraints, and goals of the prospect organization and the key stakeholders.
• Develop a customized transformative BPO/BPaaS proposition, leveraging AI and technology automation.
• Lead the end-to-end sales cycle, collaborating with solution architects, pricing teams, legal, operations, etc.
• Structure competitive multi-million-dollar ACV BPO deals, from initial prospect engagement through contract negotiation and closure.
• Develop and execute a strategic go-to-market plan to create market awareness and demand.
• Build strong executive-level relationships with prospective decision makers and stakeholder influencers, including COO's, CIO's, CFOs, and Heads of Operations.
• Stay current on industry and AI/technology trends, competitive positioning, and emerging technologies relevant to BPO and digital operations.
• Serve as a thought leader in the market and contribute to brand elevation via participation in industry forums, panels, and client advisory boards.

Qualifications

• 15+ years of experience in BPO/Business Process Services sales with a deep understanding of transformative outsourcing models.
• 10 years of experience of demonstrated success having sold large, complex, global BPO deals (>$20M TCV).
• 10 years of industry experience selling Transformative Customer Experience/Customer Service and Industry Specific Core value chain deals.
• 10 years of experience working within or selling to Fortune 1000 clients.
• Ability to bridge business value with enabling technologies such as AI (agentic & generative), analytics, core industry specific administrative platforms, and automation.
• Entrepreneurial mindset with the ability to navigate matrixed environments and influence cross-functional teams.
• Track record of exceeding sales targets and contributing to revenue growth.
• Strong financial acumen and ability to structure complex deal constructs.
• Exceptional executive presence, communication, and relationship-building skills.