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Sales / Business
Sales Enablement Manager
@RingCentral UK
[Hiring] Sales Enablement Manager @RingCentral UK
Mar 24, 2025 - RingCentral UK is hiring a remote Sales Enablement Manager. 💸 Salary: unspecified. 📍Location: Europe, EMEA, UK.
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Role Description
This role involves enabling our Global Service Provider (GSP) sales teams to excel in their roles. The Sales Enablement Manager will play a pivotal role in ensuring our revenue roles are well-equipped to guide our clients in maximizing their investments in RingCentral.
- Proactively gather feedback from aligned GSP Sales leadership and other stakeholders to continuously refine and optimize enablement programs.
- Collaborate closely with cross-functional teams, including Service Provider Sales, Partner & Customer Support, Product, and Marketing, to understand the needs of our provider partners and partner-facing teams, and align enablement strategies accordingly.
- Develop and deliver comprehensive training programs that empower our revenue teams to provide exceptional customer service and drive customer success.
- Create and curate a repository of resources, including training materials, playbooks, best practices, and product knowledge.
- Design and implement enablement tools and technologies that streamline processes, enhance efficiency, and enable better customer engagement.
- Monitor and analyze performance metrics to identify areas for improvement and adjust enablement strategies accordingly.
- Collaborate with subject matter experts to stay current on industry trends, product updates, and customer needs, ensuring that enablement materials are up-to-date and relevant.
- Conduct regular assessments and certifications to ensure the sales teams are equipped with the necessary skills and knowledge to excel in their roles.
- Act as a mentor and coach, providing ongoing guidance and support to enhance professional growth and effectiveness.
Qualifications
- Ideally, multi-lingual skills in English/French, English/German, with other EMEA mainland language skills considered desirable.
- Proven experience in sales enablement, preferably in a technology or SaaS environment, with a strong track record of developing effective enablement strategies, tools, and training.
- Instructional design and Learning Delivery experience is a plus.
- In-depth understanding of methodologies, best practices, and key performance indicators.
- Knowledge of sales processes and how companies work with Channels and Global Service Provider networks.
- Broad understanding of EMEA telecom landscape.
- Strong understanding of Unified Communications as a Service (UCaaS), Contact Center solutions (CCaaS), and telecom experience.
- Exceptional communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels of the organization.
- Strong project management skills, with the ability to manage multiple initiatives simultaneously and meet deadlines.
- Proficiency in utilizing enablement technologies and tools.
- Analytical mindset with the ability to leverage data to drive insights and decisions.
- Creative problem-solver who can think outside the box to develop innovative enablement solutions.
- Self-motivated, results-oriented, and able to work independently as well as collaboratively within a globally dispersed team.
- Bachelor's degree in Business, Marketing, Communication, or a related field; advanced degree is a plus.
- 5-7 years of experience in enablement, sales training, and/or sales.
Benefits
- Comprehensive medical, dental, and life insurance.
- Pension ESPP/KEEB.
- Paid time off and paid sick leave.
- Paid maternity, paternity & parental leave.
- Wellness programs including 1:1 coaching and meditation guidance with TaskHuman and HeadSpace.
- Employee Assistance Program (EAP) with counseling sessions available 24/7.
- Free legal services that provide legal advice, document creation and estate planning.
- Employee bonus referral program.
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| 📍 | Be aware of the location restriction for this remote position: Europe, EMEA, UK |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Sales / Business
Sales / Business
|
Salary
💸
unspecified
|
Remote
Location
Europe, EMEA, UK
|
|
Job Type
full-time
|
Posted
Mar 24, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Europe, EMEA, UK |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
